Harper Volkswagen

I have been with Harper Volkswagen for over 20 years! They are like second family to me! Jarred Christian and Andy Maxey have always taken very good care of me & my car and now my husband’s car! Chris Br They are like second family to me! Jarred Christian and Andy Maxey have always taken very good care of me & my car and now my husband’s car! Chris Brown will also greet you with a hug and do anything he can for you! Because if these guys-I will never go anywhere else for service or sales!! And, anyone who has had a problem with them…there’s ALWAYS more to the story… Thanx, Harper family for all you do!! More

The service department is horrible. I was scheduled for a brake replacement at 730am. I was actually early for the appointment and was promised a car that could use for the HOURS that i I was scheduled for a brake replacement at 730am. I was actually early for the appointment and was promised a car that could use for the HOURS that it would take to complete the repair.. Upon my arrival, None available And on top of that, I was told that they would have to order the parts for the brake replacement. You would think that this would've been taken care of last week when I actually stopped by to schedule today's appointment. So now I will have to start this whole process again.. the icing on the cake was when service clerk John told me that the next available date was two weeks out and four weeks if I would need a car to use during the repair. WTH. It is sad to think that this is the way business is ran and customers are treated. Especially when they are aware that we purchased our brand new 60k VW from this same location. Service department is terrible and their employee john is worse. More

Great deal on a new Arteon. This is our third Harpwr VW purchase. They have never tried to up-sell us into a car that had more bells and whistles than we prefer. purchase. They have never tried to up-sell us into a car that had more bells and whistles than we prefer. More

2019 Gulf Wagon, 13400 mi in for routine maint. Said I needed wheel alignment for $500 because my model was very difficult. Also said I had "chopped" tires. Took it elsewhere got it done for $75 saved needed wheel alignment for $500 because my model was very difficult. Also said I had "chopped" tires. Took it elsewhere got it done for $75 saved $425. Never heard of "chopped " tires before. Visual inspection revealed no damage. More

Purchasing a vehicle from Harper has proven to be an all-around exceptional experience. From the first time I entered the showroom floor, to purchasing my vehicle, and onto having regular maintenance pe all-around exceptional experience. From the first time I entered the showroom floor, to purchasing my vehicle, and onto having regular maintenance performed, Harper continues to exceed my expectations. More

Service guy, Jerred, was courteous and professional. We nice young man. The car was nice and clean when I picked it up too, which my wife appreciated! nice young man. The car was nice and clean when I picked it up too, which my wife appreciated! More

I’m extremely satisfied with my sales consultant Steve Holmes. From the beginning he made me feel at ease and I felt comfortable dealing with him. He did not project any pressure and I did not feel rushed Holmes. From the beginning he made me feel at ease and I felt comfortable dealing with him. He did not project any pressure and I did not feel rushed. He was attentive to my needs and strived to provide options to accomplish my goal. Overall Steve was very polite and a true professional. More

I’ve taken my car to Harper for several years and am very pleased with their customer service and work product. Harper is a two hour drive for me and being able to schedule a loaner is key so that I can run pleased with their customer service and work product. Harper is a two hour drive for me and being able to schedule a loaner is key so that I can run errands and do some shopping. More

Harper has always provided me with exceptional customer service and on this last visit I received the same great service. The service advisor, Chris, was professional, friendly and knowledgeable. The price service and on this last visit I received the same great service. The service advisor, Chris, was professional, friendly and knowledgeable. The price was very fair and having a loaner car to use while mine was being worked on was essential. I was extremely pleased with the work. More