Harper Volkswagen

Excellent! Highly recommend! Mark was an excellent sales associate, and Cliff was great with financing. It was a wonderful transaction, and I left extremely sati Highly recommend! Mark was an excellent sales associate, and Cliff was great with financing. It was a wonderful transaction, and I left extremely satisfied with my purchase and what I paid. More

new car It was time for me to trade in my old car and get a nice new work vehicle. I looked online and within minutes of requesting information Mr. Carr gave It was time for me to trade in my old car and get a nice new work vehicle. I looked online and within minutes of requesting information Mr. Carr gave me a call. We drove down to the dealership and Steve took care of all of my needs. He was very helpful and allowed me to review each trim level to make sure I was getting just what I would find useful. More

My first VW car and I am loving it so far. I had gone to another dealership in another town and I needed them to work with me as I was buying this Tiguan by myself,The other dealership worked w I had gone to another dealership in another town and I needed them to work with me as I was buying this Tiguan by myself,The other dealership worked with me two weeks but left me after I had to have the sale of my car involved. I waited another week to see if they would call me but they didnt and so I went to Harper, and they couldnt have been more nicer and helpful, I had my new Tiguan in three days and Mark made sure I was ok in all the new dashboard understanding, I am not to keen on remembering everything. He set up my phone and sent me the web site for a tutotial just in case I wanted to rewiew. Cliff was helpful with me understanding all the fiance information and very easy to talk to and fast, I didnt want to be in the dealership all day and I was'nt, so if you want a place to get get a new VW, I would say Harper is where I would recommend and I have told everyone I know when they ask about my beautiful Tiguan. More

Harper Volkswagon treated me right on my trade in. I was $1,500 upside down on my other vehicle. The $450 monthly car payments were eating me alive. Circumstances had changed and that vehicle h I was $1,500 upside down on my other vehicle. The $450 monthly car payments were eating me alive. Circumstances had changed and that vehicle had become unaffordable & inconvenient for me. I've always loved Volkswagens. My feelings have now only been reinforced by the kind & knowledgeable staff at Harper Volkswagen. They made the process enjoyable and easy. I've heard horror stories about people's trade-ins before at other dealership, but at Harper Volkswagen they treated me like anyone would hope to be treated. They were honest and reasonable. Thanks to Harper VW my life is a little bit easier to manage. Thank you Harper; C.J. Robinette (Sales Associate) & Cliff (Financial). Everyone was fast, caring, and thorough. My Mother had previously purchased a 2012 VW Beetle at Harper. I now have a 2013 Turbo Beetle. When someone asks me where they should get their next vehicle, I'll recommending them to Harper Volkswagon of Knoxville. =) More

AMAZING SERVICE! Steve Holmes is the BEST! I just leased my fourth Volkswagen, and I am "over the moon" excited with my new Tiguan. Steve was kind, professional, cheer Steve Holmes is the BEST! I just leased my fourth Volkswagen, and I am "over the moon" excited with my new Tiguan. Steve was kind, professional, cheerful, and my biggest cheerleader. He did whatever it took to get me in this car. :) I will be in the Harper Volkswagen family forever. Hopefully Steve will be there for the next forty years. :) More

Steve Holmes is wonderful Steve is very personable and professional, calm, easy going, with no pressure. He was patient and supportive in my process which took over one month Steve is very personable and professional, calm, easy going, with no pressure. He was patient and supportive in my process which took over one month because of various things up in the air on my part. I test drove the car on day one. The paperwork side for purchase was smooth, easy, and stress-free. More

Wonderful Experience This is the second vehicle we have purchased from Harper Volkswagen and we will continue to use them for all future purchases! CJ and Steve were great This is the second vehicle we have purchased from Harper Volkswagen and we will continue to use them for all future purchases! CJ and Steve were great to work with! They worked patiently with us as we decided which vehicle we wanted, and when we finally chose one they made sure it was in great condition before we drove it off the lot! Steve did a great job at making sure I knew all of the features in my new car and exactly how to use them. Rick was great to work with on the financing, within 20 minutes we were signing paperwork! I will definitely recommend Harper VW!! More

Exceptional Customer Service A couple of months ago I went with my daughter to purchase her first car. She had no credit and mine, due to a recent divorce was not the best. The e A couple of months ago I went with my daughter to purchase her first car. She had no credit and mine, due to a recent divorce was not the best. The employees who worked with us, (CJ and Rick) were helpful and friendly and found a way for her to purchase her first car, a 2013 VW Passat and finance it in a way she could afford. We had been to several other dealerships and no one said they could give me credit. Rick made several calls to VW, explained our circumstances and got us the loan. I was so impressed that I promised them I would return when my lease was up on my car. I went back to Harper on Friday and CJ, Herb & Rick worked with me for a couple of hours showing me possible options and ,with no pressure gave me the information I needed to make a decision. I returned Saturday and purchased my 2014 Passat!! When my son is ready to purchase his next car we will be returning to Harper VW. More

Car buying experience at Harper Volkswagen My friend and I were returning to the northeast after a wonderful visit to Nashville. Then the inevitable happen, the car broke down and had to be to My friend and I were returning to the northeast after a wonderful visit to Nashville. Then the inevitable happen, the car broke down and had to be towed. We decided to have it towed to the nearest Volkswagen dealership. The damages were assessed and we had to make a decision. We decided to begin searching for another vehicle. This is where we met Steve Holmes who, looking back was heaven sent. Without any pressure we were introduced to a few vehicles which we liked and was given the opportunity to test drive. Steve was very patient and understanding and did not push us to make a purchase quickly. As it was getting late, he drove us to our hotel and picked us up the next morning. He was very approachable and answered all our questions without hesitation. It was as though we knew him for years. We did end up purchasing a new vehicle is very happy with the choice. We were definitely not used to this kind of personal service living on the northeast. Thank you Steve for making our buying experience very memorable More

2013 VW Beetle Convertable Entire buying experience from start to finish was a pleasure. C.J. was polite, knowledgeable and helpful. He carefully explained the operation the Bee Entire buying experience from start to finish was a pleasure. C.J. was polite, knowledgeable and helpful. He carefully explained the operation the Beetle. All our concerns were addressed. Rick adequately explained all the options available to us in understandable terms and was not pushy in trying to convince we needed something we did not want. It was a very positive experience. The final close out went very quickly and smoothly. More