Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
Did not have to work as hard as they did I have been extremely impressed with our experience with Harper VW. They took our less then great situation and made it great! I would recommend Harp I have been extremely impressed with our experience with Harper VW. They took our less then great situation and made it great! I would recommend Harper VW and Kimo to anyone looking to purchase a car. You will not find better Customer Service anywhere! More
Concise and Professional Excellent experience. The dealer learned what we wanted and found the car, even though it had to be shipped here from out of state. He worked with us Excellent experience. The dealer learned what we wanted and found the car, even though it had to be shipped here from out of state. He worked with us on price to some extent, though we expected to pay about what we did. Friendly and earnest. I would recommend. More
Great Buying Experience I have been looking at new and used cars to purchase for over a year and found a good price online through Harper Volkswagen. Kimo contacted me almost I have been looking at new and used cars to purchase for over a year and found a good price online through Harper Volkswagen. Kimo contacted me almost immediately and was extremely informative, friendly, yet not pushy. He answered all my questions and worked with me to test drive the car. After the test drive i wanted to discuss the car with my wife and felt no pressure to buy "right now". I feel like Harper and Kimo gave me enough room to make a decision and not rush me. The purchase process was easy and painless with their online pre-approval financing(saved a lot of time). Thanks Harper for considering your customer's needs and personalities. More
Great Car buying experience As always a great no pressure buying experience at Harpers with Kimo. He did a fantastic job going over car options and reviewing my new Jetta's feat As always a great no pressure buying experience at Harpers with Kimo. He did a fantastic job going over car options and reviewing my new Jetta's features. More
Positive Buying Experience We really enjoyed working with Kimo at Harper VW. Kimo is very knowledgeable about the VW lineup and is easy to work with. The entire staff at Harper We really enjoyed working with Kimo at Harper VW. Kimo is very knowledgeable about the VW lineup and is easy to work with. The entire staff at Harper VW is extremely friendly and welcoming. My next new car purchase will definitely be with Kimo at Harper. More
A Great Buying Experience This was the second car we have purchased from Harper Volkswagen in the last 2 years and I really enjoy working with this dealership. They have alway This was the second car we have purchased from Harper Volkswagen in the last 2 years and I really enjoy working with this dealership. They have always been honest with me in regards to my purchase and have been willing to bend over backwards to meet my needs. Their service department is also top notch and anyone wishing to own a Volkswagen only need to walk through their doors. You will never have to go anywhere else. More
Harper VW in Knoxville...best car buying experience EVER!!! Kimo has to the best car salesman I have ever worked with....I have bought many cars in my time, no one compares to him. Such a fun place...when a sa Kimo has to the best car salesman I have ever worked with....I have bought many cars in my time, no one compares to him. Such a fun place...when a sale is made you get to "bang the gong" while that song plays in the background...hilarious!! Cliff in Finance made the process very smooth...took about 15 minutes and we were on our way with our car. We bought a 2012 Jetta Diesel and Kimo took his time with us, went over pros and cons of new vs. used cars. Such a fun guy to work with!! More
2014 Jetta We had a wonderful experience shopping for a new Jetta TDI. Mark presented us with the cars and options and allowed us to test drive anything we want We had a wonderful experience shopping for a new Jetta TDI. Mark presented us with the cars and options and allowed us to test drive anything we wanted. He provided us with the information regarding the vehicle and the incentives available to us. When the car we desired was not on the lot, he worked with his available inventory and secured the 2014 Jetta TDI with all of the options and color of our choice. He even made the trip to the other dealer to pick up the car himself and ensure it was indeed the car of our son's wishes. Mark helped us to ensure that everything was in order for financing and Rick made the financing process quick and easy. I would highly recommend this dealership as well as these individuals. An investment of this size can be trying, but Harper, Mark and Rick made it fun! More
Great People They knew what they were doing and talking about. Was the best experience in buying a new car and I myself have bought many. Best by far. WILL buy fro They knew what they were doing and talking about. Was the best experience in buying a new car and I myself have bought many. Best by far. WILL buy from them again soon. More
VW Tiguan Always a kind and friendly staff, extremely professional, easy to work with. Very customer service oriented! This is my second car from the Harper fam Always a kind and friendly staff, extremely professional, easy to work with. Very customer service oriented! This is my second car from the Harper family and I know I'll be back again More