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Harper Volkswagen
Knoxville, TN
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The exact car I wanted was at Haper VW I bought my new 2014 VW Passat a few days ago and could not be happier. I worked with Kimo Meheula who was very helpful and professional. He was able I bought my new 2014 VW Passat a few days ago and could not be happier. I worked with Kimo Meheula who was very helpful and professional. He was able to find the exact Passat model I wanted and the buying process very enjoyable. I would recommend Mr. Meheula to anyone shopping at Harper Volkswagen. More
Harpers has the car buying experience, I was looking for. The car buying experience that you will encounter at Harpers is unlike any other dealership I have ever been to. The atmosphere right when you walk in The car buying experience that you will encounter at Harpers is unlike any other dealership I have ever been to. The atmosphere right when you walk into the shop is very inviting. This dealership is unlike most as they do not shark attack you right when you pull onto the lot. I dealt with Mark Hammock through my car buying experience, and it was a pleasure. He is very personable and patient. I highly recommend his expertise. I would make a request and he would ensure that it got took care of, if at all possible. He consistently kept me updated about the vehicle, and he is easily reached via phone no matter the time of day. The friendly service that I encountered will have me coming back for my wife's new vehicle. Also, might I add that the manager came up to me several times during the process to make sure that I was well took care of. These type of personable business's are rapidly being extinguished, and I want to thank them for their caring approach throughout my car buying experience. More
"Smooth "No Pressure" "Purchase" We had a pleasant experience at Harper Volkswagen purchasing our 2014 Certified Pre-Owned Passat. Mark Hammock is an easy going, personable, no press We had a pleasant experience at Harper Volkswagen purchasing our 2014 Certified Pre-Owned Passat. Mark Hammock is an easy going, personable, no pressure, salesman who spent extra time explaining our new car's features. Cliff Cunningham was also personable and explained our warranty options and other options with no pressure. I would not hesitate to recommend Harper Volkswagen to family and friends. Thank you to the VW staff for your professional and courteous attitude. More
Pleasant experience to purchase an automobile I have been searching for over a year and test driving vehicles. I found that most dealers here approach the hard sell method and that doesn't work w I have been searching for over a year and test driving vehicles. I found that most dealers here approach the hard sell method and that doesn't work well with me. I am educated and do my homework so I don't need to be talked down to in purchasing a car. Mark and Phillip were very professional and never made me feel inferior in deciding on my purchase. Many friends had recommended me to Harper and I totally understand why. More
An Enjoyable "No Pressure" Experience Had the pleasure of working with Mark Hammock, Sales and Leasing Consultant. A very personable and knowledgeable sales person. He listened to my req Had the pleasure of working with Mark Hammock, Sales and Leasing Consultant. A very personable and knowledgeable sales person. He listened to my requests and went out of his way to accommodate and help me get the options I wanted. I received a very fair price for my new VW Passat TDI Diesel with the color and options I most wanted. In addition, my trade was valued at a price that was reasonable and fair, I left with my new vehicle and did not feel as if I had been taken advantage of in any way. No buyers remorse whatsoever. Thank you Mark!!! I have to mention my experience with the Financial Consultant, Cliff Cunningham. That guy is amazing with how fast he processed and explained the financing and paper work. He explained warranty options, add ons, etc. with no high pressure sales. Addressed my questions with respect and understanding. I was impressed. I was so comfortable, I felt as though I was talking to a long time friend. I at no time felt as if I was wasting time. Overall I would not hesitate recommending Harper to any of my friends and family. It was great to leave a car dealership feeling good about a car purchase. That has not happened in several decades of making car purchases. Impressive team. More
Would Recommend Purchasing my Jetta from Harper Volkswagen was a positive experience. I got the right car for the right price with no pressure sales tactics and no b Purchasing my Jetta from Harper Volkswagen was a positive experience. I got the right car for the right price with no pressure sales tactics and no big surprises along the way. Thanks to Kimo Meheula for all the help. More
Great Experience Mark was great to work with. No pressure and very knowledgeable/helpful. The finance guy rubbed us the wrong way but everything Mark was involved in w Mark was great to work with. No pressure and very knowledgeable/helpful. The finance guy rubbed us the wrong way but everything Mark was involved in was smooth and enjoyable. Talk to a few others in passing while we were there and everyone seemed genuinely nice. As a side note, when you buy a car they play a special song and let you ring the gong in the middle of the showroom. What more do you need?? More
Beachy Cool clean & inspired floor room with congenial and relaxed staff. In and out with a new car in 2 hours. We got some pretty good Tshirts and a great warran clean & inspired floor room with congenial and relaxed staff. In and out with a new car in 2 hours. We got some pretty good Tshirts and a great warranty out of the deal. I got exactly what I wanted. HYBRID's ROCK! More
Excellent Service & Attitude While dealing with Phillip and Kimo it was a pleasure. Their knowledge and attitude made this a very pleasant and easy experience. I would gladly re While dealing with Phillip and Kimo it was a pleasure. Their knowledge and attitude made this a very pleasant and easy experience. I would gladly recommend or do business with them again!! More
The best car buying experience I've ever had!! After a few "bumps" in finding the right car for me, all the people who work at Harper Volkswagen went above and beyond what I expected to insure not After a few "bumps" in finding the right car for me, all the people who work at Harper Volkswagen went above and beyond what I expected to insure not only was the car what I wanted but that I was pleased with my purchase. It took a few months for me to decide what I wanted but as soon as my "dream car" crossed their path I received a call and the car was mine. Working with Kimo has been one of the best parts of this whole experience. He has stayed late to make sure I was properly taken care of and guaranteed the car would be safe until I came to purchase it since there were a few others "circling" around it! The price was more than I had originally intended to spend but the car I ended up with has more than I thought I was getting. Having had a horrible car buying experience in the past I was not very trusting that I would be taken care of in an honest way but I have complete trust in ALL those who work with Harper and would recommend this particular group of people to anyone--friend or foe--who is looking for a vehicle. To say I have been treated far above what the "average" customer at most places would experience is an understatement. Although I'm not looking to purchase another car in the near future, this is the ONLY place I want to deal with in the future! More