Harper Volkswagen
Knoxville, TN
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Great service...and wonderful staff.. My husband and I are very pleased with our second new purchase from Harper. Our salesman Mark Hammock was efficient and worked extremely hard to get u My husband and I are very pleased with our second new purchase from Harper. Our salesman Mark Hammock was efficient and worked extremely hard to get us the car at the price we were looking for...would highly recommend this dealership to anyone!!! More
Very smooth pleasant experience I really enjoy my car purchasing experience at Harper. I got a 2014 CPO Passat from them. On the first day I visited the dealer shop, Mark Hammock w I really enjoy my car purchasing experience at Harper. I got a 2014 CPO Passat from them. On the first day I visited the dealer shop, Mark Hammock was helping me to find a vehicle to fit my budget and my needs. He let me test drive some of the vehicles. I decided to purchase one of them after consulting with some of my friends. I ended up getting an auto loan with my bank and that was a way far less pleasant. It takes them days to process my loan application, but Mark and Cliff are extremely patient and help me out a lot in closing the deal. They keep very good communication with me and just keep update all the time via text messaging. They are very professional and I will definitely recommend them if you need a new vehicle. More
The exact car I wanted was at Haper VW I bought my new 2014 VW Passat a few days ago and could not be happier. I worked with Kimo Meheula who was very helpful and professional. He was able I bought my new 2014 VW Passat a few days ago and could not be happier. I worked with Kimo Meheula who was very helpful and professional. He was able to find the exact Passat model I wanted and the buying process very enjoyable. I would recommend Mr. Meheula to anyone shopping at Harper Volkswagen. More
Harpers has the car buying experience, I was looking for. The car buying experience that you will encounter at Harpers is unlike any other dealership I have ever been to. The atmosphere right when you walk in The car buying experience that you will encounter at Harpers is unlike any other dealership I have ever been to. The atmosphere right when you walk into the shop is very inviting. This dealership is unlike most as they do not shark attack you right when you pull onto the lot. I dealt with Mark Hammock through my car buying experience, and it was a pleasure. He is very personable and patient. I highly recommend his expertise. I would make a request and he would ensure that it got took care of, if at all possible. He consistently kept me updated about the vehicle, and he is easily reached via phone no matter the time of day. The friendly service that I encountered will have me coming back for my wife's new vehicle. Also, might I add that the manager came up to me several times during the process to make sure that I was well took care of. These type of personable business's are rapidly being extinguished, and I want to thank them for their caring approach throughout my car buying experience. More
"Smooth "No Pressure" "Purchase" We had a pleasant experience at Harper Volkswagen purchasing our 2014 Certified Pre-Owned Passat. Mark Hammock is an easy going, personable, no press We had a pleasant experience at Harper Volkswagen purchasing our 2014 Certified Pre-Owned Passat. Mark Hammock is an easy going, personable, no pressure, salesman who spent extra time explaining our new car's features. Cliff Cunningham was also personable and explained our warranty options and other options with no pressure. I would not hesitate to recommend Harper Volkswagen to family and friends. Thank you to the VW staff for your professional and courteous attitude. More
Pleasant experience to purchase an automobile I have been searching for over a year and test driving vehicles. I found that most dealers here approach the hard sell method and that doesn't work w I have been searching for over a year and test driving vehicles. I found that most dealers here approach the hard sell method and that doesn't work well with me. I am educated and do my homework so I don't need to be talked down to in purchasing a car. Mark and Phillip were very professional and never made me feel inferior in deciding on my purchase. Many friends had recommended me to Harper and I totally understand why. More
An Enjoyable "No Pressure" Experience Had the pleasure of working with Mark Hammock, Sales and Leasing Consultant. A very personable and knowledgeable sales person. He listened to my req Had the pleasure of working with Mark Hammock, Sales and Leasing Consultant. A very personable and knowledgeable sales person. He listened to my requests and went out of his way to accommodate and help me get the options I wanted. I received a very fair price for my new VW Passat TDI Diesel with the color and options I most wanted. In addition, my trade was valued at a price that was reasonable and fair, I left with my new vehicle and did not feel as if I had been taken advantage of in any way. No buyers remorse whatsoever. Thank you Mark!!! I have to mention my experience with the Financial Consultant, Cliff Cunningham. That guy is amazing with how fast he processed and explained the financing and paper work. He explained warranty options, add ons, etc. with no high pressure sales. Addressed my questions with respect and understanding. I was impressed. I was so comfortable, I felt as though I was talking to a long time friend. I at no time felt as if I was wasting time. Overall I would not hesitate recommending Harper to any of my friends and family. It was great to leave a car dealership feeling good about a car purchase. That has not happened in several decades of making car purchases. Impressive team. More
Would Recommend Purchasing my Jetta from Harper Volkswagen was a positive experience. I got the right car for the right price with no pressure sales tactics and no b Purchasing my Jetta from Harper Volkswagen was a positive experience. I got the right car for the right price with no pressure sales tactics and no big surprises along the way. Thanks to Kimo Meheula for all the help. More
Great Experience Mark was great to work with. No pressure and very knowledgeable/helpful. The finance guy rubbed us the wrong way but everything Mark was involved in w Mark was great to work with. No pressure and very knowledgeable/helpful. The finance guy rubbed us the wrong way but everything Mark was involved in was smooth and enjoyable. Talk to a few others in passing while we were there and everyone seemed genuinely nice. As a side note, when you buy a car they play a special song and let you ring the gong in the middle of the showroom. What more do you need?? More
Beachy Cool clean & inspired floor room with congenial and relaxed staff. In and out with a new car in 2 hours. We got some pretty good Tshirts and a great warran clean & inspired floor room with congenial and relaxed staff. In and out with a new car in 2 hours. We got some pretty good Tshirts and a great warranty out of the deal. I got exactly what I wanted. HYBRID's ROCK! More