Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
friendly and professional I have never been to a dealership where they were so friendly and helpfully before. I have had the best experience when I bought my car. I will defini I have never been to a dealership where they were so friendly and helpfully before. I have had the best experience when I bought my car. I will definitely go back there for all service to my vehicle. More
Sales review They listened to my concerns and responded. Saved me so much time. Having a husband with Alz time is one thing I don't have a lot of. I'm sorry They listened to my concerns and responded. Saved me so much time. Having a husband with Alz time is one thing I don't have a lot of. I'm sorry I don't remember the name of the gentleman that actually put my paperwork together but he along with David were wonderful to work with. More
Very Merry Christmas Experience I was so impressed with everyone at Harper VW. This is the 6th car I've purchased from them and it was probably the best experience. The sales team ma I was so impressed with everyone at Harper VW. This is the 6th car I've purchased from them and it was probably the best experience. The sales team made me feel right at home. I'm so happy with my Eos! Thanks David and everyone at Harper! More
What a relief! I had been in this dealership about six years ago and I felt totally intimidated. Not so this time! With improved management, I have never seen such e I had been in this dealership about six years ago and I felt totally intimidated. Not so this time! With improved management, I have never seen such efficiency and friendliness from the staff. I bought a Passat and I could not be happier with the deal! The transaction was truly without stress, and I had been dreading this day for quite some time. Kimo Meheula has changed my entire opinion of Harper's! I am glad I ran into him! I really hope he will stay with the company for a long time, because his easy going personalty cuts the stress by 100%. If you need a good low-key salesman on this lot, Kimo is the one to ask for. I will be forever grateful for making my experience entirely pleasant! More
Awesome and Understanding Highly Recommend Harper Steve Nichole: awesome service advisor, thanks for caring for my 2012 Beetle and your recommendation. After my Beetle was totaled, I knew I wanted ano Steve Nichole: awesome service advisor, thanks for caring for my 2012 Beetle and your recommendation. After my Beetle was totaled, I knew I wanted another VW but was not sure if I wanted another Beetle. David Fish was knowledgable, amazing, and understanding in helping with the difficult choice of what to buy. He took time to answer questions and have cars ready to test drive. Our purchase of a new Jetta SEL was enjoyable and we felt no pressure to hurry in our decision. After the sale David went the extra mile to explain a question I had on some paperwork. Thanks David and Harper. I highly recommend Harper. More
Highly, highly recommend! I recently traded my 2009 Chevy Traverse for a new 2014 Volkswagen Jetta SEL. Great car, I love it!The whole buying experience was far, far above anyt I recently traded my 2009 Chevy Traverse for a new 2014 Volkswagen Jetta SEL. Great car, I love it!The whole buying experience was far, far above anything I had expected. David Fish was the consummate professional. Friendly, knowledgeable and extremely helpful in every way. Will definitely be going back for future purchases! More
Great Car, Great Salesman, Great Experience I recently traded my 2010 Golf TDI for the 2015 Car of the Year Golf TDI. Kimo Meheula, my salesman, made the experience enjoyable and expedient. I recently traded my 2010 Golf TDI for the 2015 Car of the Year Golf TDI. Kimo Meheula, my salesman, made the experience enjoyable and expedient. He communicated regularly as we waited for the new vehicles to arrive and was most helpful answering all questions completely. Additionally I felt he gave us a fair deal on our trade in and definitely gave us a great orientation to our new car. Thanks for Harper Volkswagen, the high quality product and the excellent customer service. More
New VW Purchase Mark was exceedingly helpful in both the pre-sales and post-sales activities in purchasing my new car. I look forward to saying hello at my first vehi Mark was exceedingly helpful in both the pre-sales and post-sales activities in purchasing my new car. I look forward to saying hello at my first vehicle servicing! More
Great Service Everyone was great and very helpful and professional. I will definitely go back for future purchases David was very helpful and exceeded my expectati Everyone was great and very helpful and professional. I will definitely go back for future purchases David was very helpful and exceeded my expectations. He kept us updated on the process. More
EmamFatah With this being my first car purchase from a dealership i was very nervous, however the high level of professionalism, and how friendly the staff is m With this being my first car purchase from a dealership i was very nervous, however the high level of professionalism, and how friendly the staff is made it a very enjoyable experience. The help i received from my first test drive, to working with me through the loan process and closing the deal was just beyond my expectations. Mark Hammock was very knowledgeable and he helped me to achieve the goal of purchasing my certified 2013 Passat in a price i would never imagined :). I highly recommend them for, and looking forward my next upgrade from them! More