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Harper Volkswagen

Knoxville, TN

4.7
935 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 935 reviews

January 17, 2023

First time at Harpers, I was pleasantly surprised! Everyone was very helpful and friendly. The transaction was made smoothly without much haggling. I’ve already told several friends how happy I am wit More

by Dcorcoran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick Boring
Jan 17, 2023 -

Harper Volkswagen responded

Thank you for this great review of Harper Volkswagen of Knoxville, D.J.! Our team is dedicated to finding the best deals for our clients, so it is exciting to hear that we exceeded those expectations. Enjoy the new ride and keep us in mind for any future needs!

January 10, 2023

My 2012 Passat has always been serviced by Harper VW. I've always been treated with courtesy and the work has been as expected. See no reason to find alternate service. More

by pgstrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Mike Clem
Jan 11, 2023 -

Harper Volkswagen responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Harper Volkswagen of Knoxville team. Drive safely, and we hope to see you back again down the road!

December 30, 2022

John Robinson in service went above and beyond to get my sons vehicle back on the road. Caught in a jam to get his Passat fixed so he could get back to school after Christmas break, John and the people in t More

by bcordesphn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Jan 03, 2023 -

Harper Volkswagen responded

Thank you for this great review of Harper Volkswagen of Knoxville! It is exciting to know that we were helpful in a pinch! John and the team are here to help with any of your service needs!

December 22, 2022

Awesome service. Very timely. Jarred was very professional and courteous. Would definitely recommend to anyone. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Jarred
Dec 23, 2022 -

Harper Volkswagen responded

Thank you for the kind words and thoughtful review! We are delighted that Jarred and our team provided you with top-notch service and we look forward to assisting you next time. -- Harper Volkswagen of Knoxville Team

December 01, 2022

Always makes my day every time I get my car's serviced. CSR Chris is the Best More

by Tress3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 01, 2022 -

Harper Volkswagen responded

Thank you so much for the review. We are glad to hear that the Harper Volkswagen of Knoxville team was helpful and nice to work with. We'll pass along the kind words to Chris. Have a nice day!

November 29, 2022

Great. Awesome people!!! Very attentive and helpful. Steve helped with all I needed. Very Awesome!! More

by adrcsr18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick Boring
Nov 30, 2022 -

Harper Volkswagen responded

This is a fantastic review! Steve and the team appreciate the great feedback! Thanks from all of us here at Harper Volkswagen of Knoxville!

November 10, 2022

Ok…so dummy here thought she was doing just fine going through the drive thru the other day…well… I wasn’t! As soon as I heard it-I KNEW I’d messed up @ least one wheel!!! And…well-of course I did! So, ev More

by streypirate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Christian
Nov 11, 2022 -

Harper Volkswagen responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Jarred know you can always count on him to take care of you and your vehicle. Safe travels and have a great day! - Harper Volkswagen of Knoxville

October 05, 2022

Staff was very knowledgeable, friendly and service provided was done in a timely manner. I was very happy with the wait time. More

by Bluebug1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 05, 2022 -

Harper Volkswagen responded

Thank you for taking the time to review Harper Volkswagen of Knoxville! It really means a lot to hear that you’re happy with our services.

September 29, 2022

They are always so helpful and do such a great job! I enjoy doing business with Harper Volkswagen. More

by mtw37830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Clem, Steve Nicole, Andy Maxey, Jeff Wells
Sep 29, 2022 -

Harper Volkswagen responded

Thanks so much for the five stars for Harper Volkswagen of Knoxville! We enjoy working with you as well. See you next time!

August 27, 2022

I was a walk-in and was placed in line for service (oil change and software update) without any hesitation. More

by tika02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred - Service
Aug 29, 2022 -

Harper Volkswagen responded

We're so happy we could deliver a seamless service experience! Thanks for choosing Harper Volkswagen of Knoxville!

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