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Harper Volkswagen

Knoxville, TN

4.7
943 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 943 reviews

March 10, 2023

Since I bought my 2018 Volkswagen Golf at a different car dealership, this review I’m leaving for Harper Volkswagen dealership is for their servicing and maintenance side of things recommended by the Volkswa More

by Laura Loh Ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Mar 10, 2023 -

Harper Volkswagen responded

We are glad to hear that our service team has kept your car in tip-top shape. Thank you for working with us here at Harper Volkswagen of Knoxville, Laura.

February 28, 2023

They are promt in their service, professional and courteous and very professional. They explain what they find and listen to your concerns. More

by Dave
Recommend Dealer
Yes
Employees Worked With
John Robinson
Mar 01, 2023 -

Harper Volkswagen responded

Dave, thank you for the review! We are so glad to hear that you had a successful service experience working with the Harper Volkswagen of Knoxville team. Drive safely, and we hope to see you back again down the road!

February 23, 2023

The personnel at Harper are pleasant, professional and honest. I have visited twice and the service was quick and efficient. Great job by all involved! More

by rednx2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service write up
Feb 24, 2023 -

Harper Volkswagen responded

This means a lot to our team here at Harper Volkswagen of Knoxville! We strive to provide a 5-star experience with every visit and interaction and we are thrilled that we could deliver that! Until next time, safe travels ahead!

February 20, 2023

Dustin was awesome to work with no pressure very easy buying experience will definitely recommend Harper Volkswagen to my friends. More

by Tina Ramseur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin, Rick Boring
Feb 20, 2023 -

Harper Volkswagen responded

Tina, thank you for the review! We are so glad to hear that Dustin delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Harper Volkswagen of Knoxville!

February 15, 2023

Jared is an awesome service rep. He kept me informed about my car. V W service Dept is great! More

by Mkfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in Service
Feb 15, 2023 -

Harper Volkswagen responded

We are thrilled to hear that Jared provided excellent support and communication. He and the team appreciate the feedback! Thank you for working with us here at Harper Volkswagen of Knoxville.

February 08, 2023

Very friendly and knowledgeable, took the time to check all parts before replacing the battery More

by Pamjrr1332
Recommend Dealer
Yes
Employees Worked With
John
Feb 08, 2023 -

Harper Volkswagen responded

Thank you for the five stars! The Harper Volkswagen of Knoxville team is always grateful to hear that our customers are happy with our work. Until next time!

February 03, 2023

Service writer (John) was very helpful and knowledgeable. Took time to understand all of my concerns. All were addressed by the mechanic and I received a detailed description of all the work performed. More

by Robert Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Robinson
Feb 06, 2023 -

Harper Volkswagen responded

It is great to hear that you felt taken care of by John. He and the team appreciate your support, Robert. Thank you for working with us here at Harper Volkswagen of Knoxville!

January 31, 2023

Our sales professional Marques was really great. He listened to our needs and found us the perfect vehicle. He was not pushy at all. This is our 3rd vehicle purchase with the Harper brand. More

by major1916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Pair
Jan 31, 2023 -

Harper Volkswagen responded

Thank you for choosing Harper Volkswagen of Knoxville again to help you with your car search. We will gladly let Marques know he provided a great buying experience. Enjoy your newest ride!

January 17, 2023

First time at Harpers, I was pleasantly surprised! Everyone was very helpful and friendly. The transaction was made smoothly without much haggling. I’ve already told several friends how happy I am wit More

by Dcorcoran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Holmes, Rick Boring
Jan 17, 2023 -

Harper Volkswagen responded

Thank you for this great review of Harper Volkswagen of Knoxville, D.J.! Our team is dedicated to finding the best deals for our clients, so it is exciting to hear that we exceeded those expectations. Enjoy the new ride and keep us in mind for any future needs!

January 10, 2023

My 2012 Passat has always been serviced by Harper VW. I've always been treated with courtesy and the work has been as expected. See no reason to find alternate service. More

by pgstrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Mike Clem
Jan 11, 2023 -

Harper Volkswagen responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Harper Volkswagen of Knoxville team. Drive safely, and we hope to see you back again down the road!

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