Harper Volkswagen
Knoxville, TN
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First time at Harpers, I was pleasantly surprised! Everyone was very helpful and friendly. The transaction was made smoothly without much haggling. I’ve already told several friends how happy I am wit Everyone was very helpful and friendly. The transaction was made smoothly without much haggling. I’ve already told several friends how happy I am with the vehicle and the experience Harpers offers. D.J. Corcoran More
My 2012 Passat has always been serviced by Harper VW. I've always been treated with courtesy and the work has been as expected. See no reason to find alternate service. I've always been treated with courtesy and the work has been as expected. See no reason to find alternate service. More
John Robinson in service went above and beyond to get my sons vehicle back on the road. Caught in a jam to get his Passat fixed so he could get back to school after Christmas break, John and the people in t sons vehicle back on the road. Caught in a jam to get his Passat fixed so he could get back to school after Christmas break, John and the people in the service dept were incredible. More
Ok…so dummy here thought she was doing just fine going through the drive thru the other day…well… I wasn’t! As soon as I heard it-I KNEW I’d messed up @ least one wheel!!! And…well-of course I did! So, ev through the drive thru the other day…well… I wasn’t! As soon as I heard it-I KNEW I’d messed up @ least one wheel!!! And…well-of course I did! So, even though it was after hours-I texted Jarred in the service dept & sent him a pic.. He said-“That can be fixed-no problem(I was still leary-I knew I’d done it!) But, when I went to pick up the car-Jarred(sweatheart…he’s the best!)-informed me that I had the “insurance” coverage that covered my screw up!! I was trying to prepare myself for the mess I created and ended up leaving not paying one thin dime!! All because Jarred did his homework, was honest w/ me & reminded me that I had coverage!! He’s a HUGE asset to Harper VW & I wouldn’t trade him for anything!! My 20+ year journey w/ Harper VW continues!!😍😍😃😃 More