Harper Volkswagen

Superb Customer Service The customer service at Harper Volkswagen is superb! I wouldn't go anywhere else. Steve Nicole always ensures my time is valued and that I have what The customer service at Harper Volkswagen is superb! I wouldn't go anywhere else. Steve Nicole always ensures my time is valued and that I have whatever I need while my car is being worked on. At over 150,000 miles, I've been to Harper VW a few times and the experience is always great. More

First VW purchase Went smoothly for the most part. Still trying to get my previous loan paid off considering I traded it in and that loan still continues to accrue int Went smoothly for the most part. Still trying to get my previous loan paid off considering I traded it in and that loan still continues to accrue interest More

Steve Nicole Steve is an Awesome representative of Harper VW. He always goes above and beyond to make sure my vehicle is taken care of, and that I know what to exp Steve is an Awesome representative of Harper VW. He always goes above and beyond to make sure my vehicle is taken care of, and that I know what to expect. More

General maintenance Never been one to have vehicles looked at/repaired the the dealer, but they are great at Harper. Super helpful and pleasant. Really couldn't ask for Never been one to have vehicles looked at/repaired the the dealer, but they are great at Harper. Super helpful and pleasant. Really couldn't ask for a better experience. Steve and the rest of the guys are fantastic. More

Integrity & Confidence Steve is the most attentive and helpful service writer that I've ever dealt with. I have every confidence that he is just as interested in my cars' w Steve is the most attentive and helpful service writer that I've ever dealt with. I have every confidence that he is just as interested in my cars' well-being as I am. Every service item was discussed with me in detail and he even honored a coupon that I failed to bring with me. When I arrived for my scheduled appointment they were waiting and promptly took my car to the shop. The work done by the service department was excellent in every respect. There was not a finger mark or oil spot left behind and my wait was less than anticipated. Truly superb service, I highly recommend this dealership! More

Totally pleased I have been extremely pleased with every aspect of Harper Volkswagen, from purchase to service. I would recommend this dealership to anyone intereste I have been extremely pleased with every aspect of Harper Volkswagen, from purchase to service. I would recommend this dealership to anyone interested in a quality vehicle. The service department has gone above and beyond to keep my car in top running condition at minimal expense to me. Thank you Harper Volkswagen! More

Complete Trust Steve Nicole has been my go to guy since I purchased my first Passat in 2012. Any service updates or warranty work is taken care of and I am informed Steve Nicole has been my go to guy since I purchased my first Passat in 2012. Any service updates or warranty work is taken care of and I am informed of the needs prior to work being done. Steve is on my cell and Harpers VW is on my mind when someone mentions VW or needing service I am quick to point out where to go. Thanks to the Harper Team for the outstanding service and dealership. Larry Key More

Authentic Harper VW is great. All the Harper dealerships provide quality service with honesty and integrity. I highly recommend them. Whether it is a new car pu Harper VW is great. All the Harper dealerships provide quality service with honesty and integrity. I highly recommend them. Whether it is a new car purchase or used, always a good experience. Service as well is out standing. If something goes wrong, dealership management stands behind their product and services. More

To correct the blind spot warning device Outstanding service, very professional attitude, complete trust I Steve Nicole. He kept me informed on the progress of the work to be completed. I wil Outstanding service, very professional attitude, complete trust I Steve Nicole. He kept me informed on the progress of the work to be completed. I will return and will recommend Harper's sales and service. More

Jeff in the service department makes us a life-long fan! I purchased my Passat with Kino and loved him (reviewed him at time of purchase) however we moved about 4 hours away after that. I've dealt with two o I purchased my Passat with Kino and loved him (reviewed him at time of purchase) however we moved about 4 hours away after that. I've dealt with two other dealerships and after having difficulty finally called Jeff in service. He told me if I'd drive the 4 hours he'd take care of everything- and he did! I took a chance and a day off work. When I arrived Jeff went the extra mile to see that my issues were taken care of at no cost to me, and it was all done in one day so I could get home that night! He truly went above and beyond what had to be done. Harper VW's service department will keep us loyal VW owners, even from 4 hours away! More