Harper Volkswagen
Knoxville, TN
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Everything was just great. Have my car now for 8 years. I trust this dealership with my car. There prices are very reasonable and they are very professional and they are concerned about their customers I trust this dealership with my car. There prices are very reasonable and they are very professional and they are concerned about their customers. If I very needed another vehicle or trade mine in for a new one I would buy another car from Harper. Diane lighty More
Fantastic experience!!! Excellence at its finest!! Thank you Steve Holmes for helping me find my dream Beetle and working with me until we found it. Steve kept me informed an Excellence at its finest!! Thank you Steve Holmes for helping me find my dream Beetle and working with me until we found it. Steve kept me informed and up to date on the inventory. Thank you Kimo for the pricing and fun banter. Thank you to Cliff Cunningham for walking us through the closing and how quickly you got us out the door. Every aspect of this experience was perfect! Thank you Harpers VW and the courteous customer care. Steve, we will be back! Thank you:-} More
Helpful and Respectful I just had an 80K service completed on my VW. Harper VW has been honest about the severity of the repairs needed and has always respected my decision I just had an 80K service completed on my VW. Harper VW has been honest about the severity of the repairs needed and has always respected my decision on what service work I want to accept or declined. I believe they are very thorough when inspecting my car and have made me feel good about my decision to let them complete the service work. The courtesy car for the day is also a great perk. More
Great car service Harper Volkswagen has great service and the workers are so helpful and considerate to their customers needs. They fixed my problem and I was very sati Harper Volkswagen has great service and the workers are so helpful and considerate to their customers needs. They fixed my problem and I was very satisfied with the service that was done on my car. Thank you!!! More
Recall Had a Factory Recall on my car. This was a very positive experience. Very Nice people. Steve even told me to come back for a car wash since it was Had a Factory Recall on my car. This was a very positive experience. Very Nice people. Steve even told me to come back for a car wash since it was below 25 degrees that day. Very nice of him to do this. More
A "Human Experience" I would like to say Andy Maxey is " wonderful." Having your car repaired can be a very stressful experience, especially if you are a woman. Let's face I would like to say Andy Maxey is " wonderful." Having your car repaired can be a very stressful experience, especially if you are a woman. Let's face it, car repair is a man's world. Andy takes it to a whole other level. Andy talks "to you" not " at" you. He recognizes you too are experiencing the situation, not just your car. You have an excellent, kind and caring employee in Andy. So, thank you Andy and Harper VW for taking such good care if my car and ME. :) More
Awesome customer service Customer service at Harper VW is great - they always explain things clearly and go the extra mile. Will definitely be back there for the next service. Customer service at Harper VW is great - they always explain things clearly and go the extra mile. Will definitely be back there for the next service. More
Great place This is an excellent place to do business with. It was a pleasure. Thank You. I love looking at the new cars too. Thank you again This is an excellent place to do business with. It was a pleasure. Thank You. I love looking at the new cars too. Thank you again More
70,000 mile service Staff was quick to get my paperwork done and car taken back to garage for service. Car was cleaned and tune up done by agreed time w a tshirt given as Staff was quick to get my paperwork done and car taken back to garage for service. Car was cleaned and tune up done by agreed time w a tshirt given as a gift for my grandson! Great friendly staff! More
The usual excellent personal service! The service department is always attentive to my concerns. I know I can trust them with my car. I always feel that I get extra attention, but I know The service department is always attentive to my concerns. I know I can trust them with my car. I always feel that I get extra attention, but I know it's their usual service. I appreciate their attention to details. More