Harper Volkswagen

Passat TDI service Steve Nocole in service was outstanding as always, everything done in a timely manner and as promised. Always well taken care of by Steve and Harper V Steve Nocole in service was outstanding as always, everything done in a timely manner and as promised. Always well taken care of by Steve and Harper VW. More

Great service They are always thorough and maintain quality service. They are also wonderful at checking up after the service has been provided to make sure an adeq They are always thorough and maintain quality service. They are also wonderful at checking up after the service has been provided to make sure an adequate job has been done. I cannot say enough great things about Harper VW. More

Not happy with the Repair department I called to ask how much to fix my window and was quoted a price between 130.00 to 150.00. After they took my door panel off he came out and said that I called to ask how much to fix my window and was quoted a price between 130.00 to 150.00. After they took my door panel off he came out and said that it was over 500.00 to fix it and that I had an oil leak which totaled up to 1,500.00 all together. There is NO oil leak. I'll never do business with them again. As a matter of fact I went down the road and traded my car. No more VWs for me. More

Service Department service writer Steve Nicole has been our service writer since we bought the Toureg. He has always welcomed us with a smile, has been accommodating, looked out for o Steve Nicole has been our service writer since we bought the Toureg. He has always welcomed us with a smile, has been accommodating, looked out for our interests and concerns and above all kept service times to a minimum. He is very engaging and has that "customer first" persona. More

Great service department! All of the service personnel are very professional and courteous. I've driven VW's for over 10 years now, and the Harper service team is part of the r All of the service personnel are very professional and courteous. I've driven VW's for over 10 years now, and the Harper service team is part of the reason. I always feel like they are treating me fairly and not trying to squeeze every last nickel out of me as one can often feel in an auto service shop. More

I'm a Golf fan. I bought a Golf GTI from Harper Volkswagen. Darryl was great and took me on several test drives until I found the right car. When I found the car I wa I bought a Golf GTI from Harper Volkswagen. Darryl was great and took me on several test drives until I found the right car. When I found the car I wanted, he searched to find the car and everything I wanted on it, from color to manual transmission. I love my new GTI, and I'm now a VW fan. Thanks Harper More

Employee (sales) review Excellent service by Trever White, start to finish, purchasing a new Passat. He did an excellent job explaining the new features, and spent sufficien Excellent service by Trever White, start to finish, purchasing a new Passat. He did an excellent job explaining the new features, and spent sufficient time demonstrating them. More

Quick turn around and great service! So my car needed the 69L2 update. I called up on a Saturday morning and was told over the phone that they should be able to work my car into the sche So my car needed the 69L2 update. I called up on a Saturday morning and was told over the phone that they should be able to work my car into the schedule. I stopped by and Mr Nicole greeted me, he was very polite and smelled like a fresh chocolate Hersey bar, with almonds. Mr Nicole asked if I needed a loaner car. I appreciated the offer, but a loaner car was not required during my visit. My car was pulled into the shop where a tech named Donnie performed the service on my vehicle quickly. Donnie, who smelled like fresh baked cookies, is an expert at all things 69L2! It is great to see a highly skilled technician who is also enthusiastic about the product he works with. While I was at the dealer, I purchased some parts for my car from Levi, who smelled of fresh pop corn and not because there was fresh pop corn in the pop corn machine in the lobby... Levi is just amazing like that. He was able to identify what parts I needed for my car quickly and had the requested items on the counter in minutes. He is like a machine I tell you what! As always, I do highly recommend Harper's, the staff is great. Having sold me 3 VWs, I'm sure a 4th will be happening sooner rather than later. More

replace faulty part They were professional & friendly. Diagnosed problem and replaced faulty part in a timely manner. Would bring car back to dealer for service and. reco They were professional & friendly. Diagnosed problem and replaced faulty part in a timely manner. Would bring car back to dealer for service and. recommend to others. More

2013 Jetta hybrid service I purchased this car used from someone who had purchased from Harper, so I took it there when my engine coolant low light came on. I was able to get i I purchased this car used from someone who had purchased from Harper, so I took it there when my engine coolant low light came on. I was able to get in on short notice on a Saturday, Steve Nicole greeted me, had the first look at the car, and gave me the keys to a loaner (a beetle convertible...YEAH!). I had a few phone updates from Steve, including one letting me know that the service was covered under the vehicle warranty. And a few days later, I was able to pick up my car, which had been fixed and washed (thank you!). Great experience. Thank you! More