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Harper Volkswagen

Knoxville, TN

4.8
930 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 930 reviews

April 24, 2017

Communication is a great thing when it happens! Harper service writers are the best communicators I have dealt with. Service is smooth and efficient, and done in a More

by Bring more coffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
April 16, 2017

Fast and friendly They are friendly, fast, and courteous. Gave me a loaner to use while my car was being worked on. Would definitely recommend taking your business to H More

by Finnerty58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey
April 15, 2017

Their service department ROCKS! I have my VW Goff serviced every 10,000 miles and they have always taken care of me. I would not go any where else. More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service Area
April 14, 2017

15 yrs of great service I have been a customer at Harper Volkswagen for almost 15 years since I bought my first Jetta here in 2002. I have always been treated professionally More

by VW Jetta TDIs x 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey, Steve Nicole
April 14, 2017

Above and Beyond! I have taken my car to Harper for about two years now. The service guys have always been completely honest with me and have never tried to sell me thi More

by AFoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey
April 10, 2017

Friendly staff, timely, competent I have used Harper for many years and they have always provide great, timely service. They seem to really appreciate your business. Very friendly staf More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
April 07, 2017

Outstanding service Recently moved to Knoxville and needed urgent service for our car (unexpected). Called and Steve Nicole did a wonderful job at fitting us in in less t More

by Dr. D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
April 06, 2017

Great Steve Nicole was superb. Car ready early. He Called to keep me informed of progress. I am very pleased. They pointed out areas needing work. Vict More

by 2purdue
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve nicole
March 30, 2017

Outstanding customer service. Harper's VW and their sales and service staff are excellent. We recently turned in a TDI (diesel) VW and purchased a new TSI (gasoline) version of t More

by Mark Grayson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Holmes
March 27, 2017

Great! They are fabulous love this place, very helpful and friendly. I would recommend them to everyone. Chris was super helpful and got me a great deal. More

by Lizg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown
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