Harper Volkswagen
Knoxville, TN
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recent service My service experiences at Harper Volkswagen has always been outstanding and my most recent service was none the less. Excellent in every way. Steve, My service experiences at Harper Volkswagen has always been outstanding and my most recent service was none the less. Excellent in every way. Steve, who took care of me, could not have been nicer. More
Excellent Service every time Service is always professional and very knowledgeable. They are very welcoming and make you really feel like you're part of the VW family. Awesome. Service is always professional and very knowledgeable. They are very welcoming and make you really feel like you're part of the VW family. Awesome. More
Excellent Service Team First time working with Harper VW. 10K mile check &oil change. They caught that software needed updating. Morning drop-off and afternoon pick-up. Frie First time working with Harper VW. 10K mile check &oil change. They caught that software needed updating. Morning drop-off and afternoon pick-up. Friendly, customer-focused service. I'll be back! More
Above average dealership The whole experience was very pleasant. All smooth and did all we asked for quickly. Answered all my questions and seemed truly knowledgeable. Would The whole experience was very pleasant. All smooth and did all we asked for quickly. Answered all my questions and seemed truly knowledgeable. Would buy a car here again. More
Light on in engine and routine check-up We have been using Harper for a few years now and I'll tell you, the service is FANTASTIC! Andy, in the service department is so wonderful. But, to b We have been using Harper for a few years now and I'll tell you, the service is FANTASTIC! Andy, in the service department is so wonderful. But, to be honest, he isn't always there, so sometimes others have helped us and been just as wonderful. We always have a loaner car set up and if anything is amiss he will call us to update us. THANK YOU, HARPER VOLKSWAGON!!!!! More
Amazing Service. Battery died late afternoon and got a jump and drove to Harper VW. Arrived 20 min before service closed and left with a new battery. Tecs had left but Battery died late afternoon and got a jump and drove to Harper VW. Arrived 20 min before service closed and left with a new battery. Tecs had left but shop foreman did the job. Fantastic experience. More
Awesome service My battery died and after arriving at Volkswagen without a service appointment, it didn't matter. They took my car straight back and within an hour, My battery died and after arriving at Volkswagen without a service appointment, it didn't matter. They took my car straight back and within an hour, I was ready to go!! I love Harper Volkswagen! They treat me like family, and the strive to give their absolute best always! Super nice service staff!!! More
Superb purchase/buyback experience I just bought a new golf sportwagon to replace my Jetta sportwagon diesel that VW is buying back. Chris Brown was great. Best car buying experience I just bought a new golf sportwagon to replace my Jetta sportwagon diesel that VW is buying back. Chris Brown was great. Best car buying experience I have ever had. The buyback was smooth and easy as well. I wouldn't go anywhere else. More
Best service department around! Friendly helpful staff... everything was explained in detail.... was several times keeping me up to date on progress. Not gonna lie.... it was expens Friendly helpful staff... everything was explained in detail.... was several times keeping me up to date on progress. Not gonna lie.... it was expensive.... but my little baby bug is all taken care of now :) More
Buy from Harper Volkswagen Last Wednesday I purchased a 2016 Honda Civic EX-T from Harper VW and it was the best car buying experience hands down! I'm recommending Harper VW to Last Wednesday I purchased a 2016 Honda Civic EX-T from Harper VW and it was the best car buying experience hands down! I'm recommending Harper VW to everyone I know and have no doubt that I'll be a lifetime customer from here on out. Thank you Harper Volkswagen!! More