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Harper Volkswagen

Knoxville, TN

4.8
930 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 930 reviews

September 20, 2017

Accommodating with Service and Style The staff here is awesome! Everyone is knowledgeable and competent at what they do! Facility is top notch and so is the work. I wouldn't think of goin More

by Ryan wade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy M. Jarod and Trevor W.
September 18, 2017

Great deal and customer service I was treated with respect and the whole process of buying this car was the best I have had in 57 years of purchasing autos. The employees were honest More

by dcbtanasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown, (finance man) and (used car appraise)r. (Sorry I forgot their names)
September 15, 2017

Professional, friendly and helpful Another great experience getting my Touareg service and repairs completed. Made a normally stressful situation easy to handle. The staff is very hel More

by Nancy Nolte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Steve
September 14, 2017

Great Car Buying Experience! Love J.R.! I was in the market for a crossover vehicle. I figured I would give the Tiguan a try. When I walked into the dealership, Phillip (online sales) gree More

by wabrooks327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Carr, J.R. Ross, Rick Boring
September 14, 2017

VW and Harper come through I have a 2010 Passat that had been blowing a particular fuse that would disable the car. In multiple times for repair and the VW and Harper took care More

by Romanf22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxley
September 09, 2017

Sales Great sales experience. Salesman (Mr. White) was great to deal with, very knowledgeable. Walked my wife through the different ways to set up her profi More

by Speegle4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trever White
September 07, 2017

Steve's the Bomb! Steve's patience is comforting. He helped fit me in when my car suddenly needed service. Then, the service was completed swiftly, getting me back on t More

by CalmlyUnraveled
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
September 04, 2017

Great Service Department Took our 2004 Touareg in and they did their normal great job. Very attentive to every detail. The go out of their way to treat every customer right. N More

by Vwfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
September 01, 2017

Repairs and Upgrades Dealership replaced a broken glove box and addressed "Check Engine" issues. Excellent service, great communication, and efficient timing. Harper has b More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole, Jarred Christian
August 31, 2017

Service Staff Service staff when I picked up the car weren't very friendly at all. I'm new to the area from Atlanta and first impression wasn't great More

by Baskin64
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember
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