Harper Volkswagen
Knoxville, TN
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Accommodating with Service and Style The staff here is awesome! Everyone is knowledgeable and competent at what they do! Facility is top notch and so is the work. I wouldn't think of goin The staff here is awesome! Everyone is knowledgeable and competent at what they do! Facility is top notch and so is the work. I wouldn't think of going anywhere else. More
Great deal and customer service I was treated with respect and the whole process of buying this car was the best I have had in 57 years of purchasing autos. The employees were honest I was treated with respect and the whole process of buying this car was the best I have had in 57 years of purchasing autos. The employees were honest, forthright and helpful. The used Jetta was in excellent shape and economically priced. I am one happy customer. More
Professional, friendly and helpful Another great experience getting my Touareg service and repairs completed. Made a normally stressful situation easy to handle. The staff is very hel Another great experience getting my Touareg service and repairs completed. Made a normally stressful situation easy to handle. The staff is very helpful with my questions. More
Great Car Buying Experience! Love J.R.! I was in the market for a crossover vehicle. I figured I would give the Tiguan a try. When I walked into the dealership, Phillip (online sales) gree I was in the market for a crossover vehicle. I figured I would give the Tiguan a try. When I walked into the dealership, Phillip (online sales) greeted me and introduced me to J.R. who was my salesman. I sat in what would be my new 2018 Tiguan SE and instantly fell in love with it...the test drive sealed the deal. J.R. made the buying experience easy, fun and quick! He was extremely knowledgeable about the vehicle and was able to make this process an enjoyable one. Completing the paperwork was also a hoot and went very quickly with Rick. More
VW and Harper come through I have a 2010 Passat that had been blowing a particular fuse that would disable the car. In multiple times for repair and the VW and Harper took care I have a 2010 Passat that had been blowing a particular fuse that would disable the car. In multiple times for repair and the VW and Harper took care of final fix which was major repair. Thank you for Harper and VW's dedication to making us satisfied VW owners. More
Sales Great sales experience. Salesman (Mr. White) was great to deal with, very knowledgeable. Walked my wife through the different ways to set up her profi Great sales experience. Salesman (Mr. White) was great to deal with, very knowledgeable. Walked my wife through the different ways to set up her profile. More
Steve's the Bomb! Steve's patience is comforting. He helped fit me in when my car suddenly needed service. Then, the service was completed swiftly, getting me back on t Steve's patience is comforting. He helped fit me in when my car suddenly needed service. Then, the service was completed swiftly, getting me back on the road. Thanks, Steve! More
Great Service Department Took our 2004 Touareg in and they did their normal great job. Very attentive to every detail. The go out of their way to treat every customer right. N Took our 2004 Touareg in and they did their normal great job. Very attentive to every detail. The go out of their way to treat every customer right. Never disappointed. More
Repairs and Upgrades Dealership replaced a broken glove box and addressed "Check Engine" issues. Excellent service, great communication, and efficient timing. Harper has b Dealership replaced a broken glove box and addressed "Check Engine" issues. Excellent service, great communication, and efficient timing. Harper has become our location of choice for servicing and repairing our 2005 New Beetle. More
Service Staff Service staff when I picked up the car weren't very friendly at all. I'm new to the area from Atlanta and first impression wasn't great Service staff when I picked up the car weren't very friendly at all. I'm new to the area from Atlanta and first impression wasn't great More