Harper Volkswagen
Knoxville, TN
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Service took longerthen told Steve was awesome kept me updated on the process. I feel the price for the swim done was high but I see this with dealers quite often. Steve was awesome kept me updated on the process. I feel the price for the swim done was high but I see this with dealers quite often. More
Responsive & professional warranty service This is our second VW Bug from this dealership. They are consistently responsive & professional in taking care of our maintenance and warranty needs a This is our second VW Bug from this dealership. They are consistently responsive & professional in taking care of our maintenance and warranty needs and treat us as valued customers. More
Good service Harper graciously honored a recommended service discount from another VW dealer! I had gotten a temporary fix earlier on the road and really apprecia Harper graciously honored a recommended service discount from another VW dealer! I had gotten a temporary fix earlier on the road and really appreciated the $100 savings when I got home and took my car in for repair. More
Basic oil & filter change on 2017 Jetta & 10,000 mi check. I have performed almost all oil & filter changes on my vehicles for over 55 years that included an '01 diesel Jetta, an '04 diesel Jetta and a 2010 d I have performed almost all oil & filter changes on my vehicles for over 55 years that included an '01 diesel Jetta, an '04 diesel Jetta and a 2010 diesel Jetta, which I dearly miss, and have used Amsoil synthetics since 1973. Will have to decide if Harper will continue the service on this 2017 Jetta, but I know its a heck of a lot easier to let them do it and I can just sit around and drink coffee. New oil drain plug indicated on the service order, sure hope they used it. Harper employees are very friendly and knowledgeable. One question posed: how come I can't read the analog speedometer numbers under certain daytime light conditions? More
Battery We want to thank Steve in the Service Dept. for working us in and putting a new battery and then we were on our way. Thanks for such a good Service We want to thank Steve in the Service Dept. for working us in and putting a new battery and then we were on our way. Thanks for such a good Service Dept. Don and Carolyn Pierce Merry Christmas and Happy New Year More
Reliable service and friendly personnel I am always with the service I receive at Harper and the people are always friendly and very helpful. The work is always done correctly and at a reas I am always with the service I receive at Harper and the people are always friendly and very helpful. The work is always done correctly and at a reasonable cost. Harper is definitely my go to place for any and all service on my VW. More
Awesome experience! We are from Michigan but have a home in Seymour and we had an awesome experience at Harper Volkswagen. We purchased a 2018 atlas and we love it! Our s We are from Michigan but have a home in Seymour and we had an awesome experience at Harper Volkswagen. We purchased a 2018 atlas and we love it! Our salesman was Chris brown , he is so knowledgeable and very personable and helpful! when we googled a v.w. Dealership in Knoxville Harper v.w. came up and we had to chuckle as we have a granddaughter named Harper...it was meant to be! More
Treat you like family This is the best dealership experience I’ve ever had and I will be going back and telling all my friends. They treated us fairly and it was a very low This is the best dealership experience I’ve ever had and I will be going back and telling all my friends. They treated us fairly and it was a very low stress no pressure atmosphere! We got a VW atlas and we love it! More
Amazing, knowledgeable, friendly staff! Harper Volkswagon is unbeatable when it comes to service quality and customer service. As a first time buyer, I know no one better than Kimo and Chri Harper Volkswagon is unbeatable when it comes to service quality and customer service. As a first time buyer, I know no one better than Kimo and Chris to insure I make the best and safest choice for my family car. We are grateful for the trustworthy relationship we created and I would recommend Harper Volkswagon’s Atlas to anyone who is looking for a family car at a solid price! Just ask the knowledgeable staff at Harper and they will find the best fit for you. My family and I are very thanksful for their support, knowledge and customer service! They truly go above and beyond for their customers. More
Excellent customer focus. I have done business with Harper VW for 2 decades. The sales and service staff are always professional and go above and beyond every time. Todd Keye I have done business with Harper VW for 2 decades. The sales and service staff are always professional and go above and beyond every time. Todd Keyes in service is always helpful and gets issues taken care of in an efficient manner. I even purchase tires for my non VW vehicles from Harper. Entire staff is very personable. I give the whole team my highest possible recommendation to family and friends alike. More