Harper Volkswagen
Knoxville, TN
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Steve Holmes is the best! Honest and respectful. They have my business for both service and sales. Great prices, customer service and selection. Steve Holmes went above and Honest and respectful. They have my business for both service and sales. Great prices, customer service and selection. Steve Holmes went above and beyond to get me what I wanted. More
Best of the Best I've done business with Harper VW for more than 20 years. Service is always first rate, staff is always helpful, and service is done to the highest s I've done business with Harper VW for more than 20 years. Service is always first rate, staff is always helpful, and service is done to the highest standards. More
Periodic Maintenance During the thirteen years I've owned my VW Beetle, Harper exclusively has serviced it. I'm always happy with the courteous staff and the speedy servic During the thirteen years I've owned my VW Beetle, Harper exclusively has serviced it. I'm always happy with the courteous staff and the speedy service, and am glad for a pleasant spot to read and drink tea while I wait for the car. The maintenance supervisors explain what needs to be done to the car. One of the best things about having Harper care for my vehicle is that I leave the dealership with a clean, shiny car! Connie More
Excellent service Smooth and easy process! Great people. Very responsive. We had most everything worked out before we arrived at the dealership. Trevor was very res Smooth and easy process! Great people. Very responsive. We had most everything worked out before we arrived at the dealership. Trevor was very responsive and helpful. More
Oil Change Mike is awesome, knowledgeable, and professional!! We always leave super happy! They even vacuumed out the entire vehicle and washed the outside!! We Mike is awesome, knowledgeable, and professional!! We always leave super happy! They even vacuumed out the entire vehicle and washed the outside!! We will always use Harper Volkswagen for our vehicle needs. More
VW Golf Our VW Golf has been serviced by Harper VW, for the 3 years we leased it. No issues or problems prompted us to purchase it when the lease expired. We Our VW Golf has been serviced by Harper VW, for the 3 years we leased it. No issues or problems prompted us to purchase it when the lease expired. We now hold the title to a perfect like new 2015 Golf and expect it to last at least the 13 years our previous VW Jetta ( sold due to out-of-state move and it was not our primary car) . More
Harper Motors is the best after sale care available anywhere My new car did not come as expected and Harper VW immediately made it right. Harper care is the best in industry. The best in market. My new car did not come as expected and Harper VW immediately made it right. Harper care is the best in industry. The best in market. More
Jarred and Michael - doing the good work! My experience with this service center started out rough but once the service manager got me lined up with Jarred, things have been amazing. Jarred is My experience with this service center started out rough but once the service manager got me lined up with Jarred, things have been amazing. Jarred is a strong communicator, provides updates regularly and makes you feel like you can trust him and that he is someone who will keep his word. He told me a shuttle driver would come to pick me up from work and when the driver had to get gas first he called, apologized for the inconvenience, and told me the driver was still going to come--that's A+ customer service. Jarred is my advisor of choice and I trust the service providers to do high quality repair on my Passat. Also, kudos to the shuttle driver, Michael, he is easy to communicate with, has multiple topical areas that we can discuss in great depth even over a 20-30 minute car ride. Very friendly and a great front line customer service provider for Harper VW. More
Service Great service. Very friendly personnel, kept me up to date on what was going on with my car. Very clean waiting area, will definitely continue to ta Great service. Very friendly personnel, kept me up to date on what was going on with my car. Very clean waiting area, will definitely continue to take my vehicle there for service. More