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Harper Volkswagen

Knoxville, TN

4.8
930 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 930 reviews

March 14, 2018

Courteous and quick maintenance The staff was very courteous and helpful in having a recently purchased pre-owned vehicle looked over. The waiting area is very comfortable and has u More

by jgiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
March 10, 2018

Helpful and efficient. Very helpful and followed up with the non-VW maintenance contract. Work fast and efficient! Guys at service desk very friendly. Good place for service More

by Arthur Daley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
March 07, 2018

Service Request Friendly and took me as a walk-in. Very helpful. My bill was even less than what was estimated! This was my first service and I intend to use them I More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Micole
March 02, 2018

Car service I have had my car serviced here twice and although this is a great dealership and I do love my Tiguan. I just didn’t expect to have to pay at least $9 More

by Cindy1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicoles
March 01, 2018

Excellent personal service JR and Rick were amazing to work with. Answered all of my MANY questions and made sure I was satisfied and comfortable with my purchase. More

by Devona47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR and Rick
February 23, 2018

Always great! Always feel so @ home & treated like one of the family-every time I visit! Wouldn’t change a thing & never give less than 5 stars!! Wouldn’t take my p More

by streypirate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey
February 22, 2018

Traveling and hit a boulder My 18 year old was traveling to a youth event in Gatlinburg Tn and hit a large rock in the middle of the road. We looked for the closest Volkswagen de More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Chris
February 13, 2018

Great car buying experience!! I am so thankful for the patience of the people at Harper Volkswagen while I was being very indecisive about what car I wanted! Everyone was more tha More

by Aniethammer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown
February 07, 2018

Service visit We have owned a Volkswagen for many years and are pleased and appreciate the great service. I know when you all do the work, it is done right and I More

by Larry Triplett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Holmes makes you feel welcome and consider him a friend.
February 02, 2018

Great! The whole experience was great. No long wait. Car was serviced and returned to me clean and ready to go. Couldn't ask for better. Thanks More

by dodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
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