Harper Volkswagen
Knoxville, TN
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Courteous and quick maintenance The staff was very courteous and helpful in having a recently purchased pre-owned vehicle looked over. The waiting area is very comfortable and has u The staff was very courteous and helpful in having a recently purchased pre-owned vehicle looked over. The waiting area is very comfortable and has useful amenities if you decide to stick around and wait. They also provided me a loaner vehicle for the remainder the of the day. More
Helpful and efficient. Very helpful and followed up with the non-VW maintenance contract. Work fast and efficient! Guys at service desk very friendly. Good place for service Very helpful and followed up with the non-VW maintenance contract. Work fast and efficient! Guys at service desk very friendly. Good place for service. More
Service Request Friendly and took me as a walk-in. Very helpful. My bill was even less than what was estimated! This was my first service and I intend to use them I Friendly and took me as a walk-in. Very helpful. My bill was even less than what was estimated! This was my first service and I intend to use them In the future. More
Car service I have had my car serviced here twice and although this is a great dealership and I do love my Tiguan. I just didn’t expect to have to pay at least $9 I have had my car serviced here twice and although this is a great dealership and I do love my Tiguan. I just didn’t expect to have to pay at least $900 every time I have it serviced. They did a great job and as long as I’m still paying on my car and it has a warranty I, of course will continue to have my Tiguan services here. All I can do is pray it won’t cost this much every time it needs serviced. Thank you! More
Excellent personal service JR and Rick were amazing to work with. Answered all of my MANY questions and made sure I was satisfied and comfortable with my purchase. JR and Rick were amazing to work with. Answered all of my MANY questions and made sure I was satisfied and comfortable with my purchase. More
Always great! Always feel so @ home & treated like one of the family-every time I visit! Wouldn’t change a thing & never give less than 5 stars!! Wouldn’t take my p Always feel so @ home & treated like one of the family-every time I visit! Wouldn’t change a thing & never give less than 5 stars!! Wouldn’t take my poor ole 15 yr old “baby” anywhere else! More
Traveling and hit a boulder My 18 year old was traveling to a youth event in Gatlinburg Tn and hit a large rock in the middle of the road. We looked for the closest Volkswagen de My 18 year old was traveling to a youth event in Gatlinburg Tn and hit a large rock in the middle of the road. We looked for the closest Volkswagen dealership and Harpers was the closest. I called on the way there and asked if they had the parts to fix the tire, rim and sensor. They scrambled and had everything waiting when we arrived. They were very helpful and got my son back on the road quickly. Thanks again Haper Volkswagen for the friendly, and quick service in such a stressful situation The Wilsons More
Great car buying experience!! I am so thankful for the patience of the people at Harper Volkswagen while I was being very indecisive about what car I wanted! Everyone was more tha I am so thankful for the patience of the people at Harper Volkswagen while I was being very indecisive about what car I wanted! Everyone was more than helpful, and I Came away with a great experience and an awesome new car! Couldn't have asked for more! More
Service visit We have owned a Volkswagen for many years and are pleased and appreciate the great service. I know when you all do the work, it is done right and I We have owned a Volkswagen for many years and are pleased and appreciate the great service. I know when you all do the work, it is done right and I will have no problems. More
Great! The whole experience was great. No long wait. Car was serviced and returned to me clean and ready to go. Couldn't ask for better. Thanks The whole experience was great. No long wait. Car was serviced and returned to me clean and ready to go. Couldn't ask for better. Thanks More