Harper Volkswagen
Knoxville, TN
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Amazing car buying experience If you dislike buying a car; go to Harper VW and experience what car buying should be. Ask for Steve Holmes (salesman). Thank you!a If you dislike buying a car; go to Harper VW and experience what car buying should be. Ask for Steve Holmes (salesman). Thank you!a More
My first Volkswagen Last week, I purchased my first Volkswagen ever, a Golf GTI. It is also my first experience with Harper. Chris Brown is a really nice and very knowle Last week, I purchased my first Volkswagen ever, a Golf GTI. It is also my first experience with Harper. Chris Brown is a really nice and very knowledgeable sales person and he made the whole purchasing experience very pleasant and relaxed. I am thrilled!! More
New car purchase I wandered into the showroom at Harper Volksgagen while I was waiting on my car and began looking at the 2018 Tiguam. A very nice and very informativ I wandered into the showroom at Harper Volksgagen while I was waiting on my car and began looking at the 2018 Tiguam. A very nice and very informative young man provided me with details and information that really increased my interest. After visiting with him another day, I was sold on this new vehicle. The purchasing experience was very comfortable and the follow-up by the sales person has been excellent. This is the third vehicle I have purchased from Harpers and it will not be the last. More
Yearly visit Every year about this time, my EOS goes to the dealer for new oil and a check up. This year new tires were in order. My visit was effortless. I was gi Every year about this time, my EOS goes to the dealer for new oil and a check up. This year new tires were in order. My visit was effortless. I was given a loaner for the day and was updated on time to return. Got lots of shopping done. My every need was attended to and every detail was explained. Thank you Steve. More
Routine service Excellent, excellent excellent!!! Since our first touareg we have continued to use Harper, for any service issue. And, if and when we're get a new veh Excellent, excellent excellent!!! Since our first touareg we have continued to use Harper, for any service issue. And, if and when we're get a new vehicle, we know we will stick with Harper. The service rep-Andy Maxie is an excellent employee, if he leaves, I don't know where we would go. He actually thinks ahead of the game and keeps us well cared for. Thank you Harper, for the service and your employees. I believe we do not know what to do without your wonderful staff! More
The usual service - great! The main reason that I would buy another VW is to have my car serviced at at Harper VW. Andy and his crew are reliable, prompt and always honest. The main reason that I would buy another VW is to have my car serviced at at Harper VW. Andy and his crew are reliable, prompt and always honest. More
Always Excellence From my initial service consultant, Jared, to the mechanic, Lee, these guys listen and treat every person with honesty and kindness. I have been a Har From my initial service consultant, Jared, to the mechanic, Lee, these guys listen and treat every person with honesty and kindness. I have been a Harper VW customer for over 10 years and have never had a bad experience!! More
Always great Service in any department is second to none. Professional in every aspect. Always striving to regain your business with honesty and professionalism. I Service in any department is second to none. Professional in every aspect. Always striving to regain your business with honesty and professionalism. I will never go anywhere else. More
First time customer After purchasing a used VW Passat elsewhere, we brought it to the dealership for routine maintenance and dealt with Steven Nicole. He was prompt, cour After purchasing a used VW Passat elsewhere, we brought it to the dealership for routine maintenance and dealt with Steven Nicole. He was prompt, courteous and very helpful explaining what was done and what work they would recommend for our vehicle. The rates were reasonable and in line with other area shops. We will be bringing our vehicle back for all future service as I felt we were treated well and we're getting expertise beyond my expectations! More
Steve at Harper VW is great! Steve and the team at Harper VW were great to work with! My family was en route from Ohio to Tennessee when our VW Routan started experiencing issues. Steve and the team at Harper VW were great to work with! My family was en route from Ohio to Tennessee when our VW Routan started experiencing issues. They were able to squeeze us in, order the part and have our van up and running for our return trip home. Steve did a great job of communicating updates and even waited around for us as we rolled in just at closing time! Great service and customer service! More