Harper Volkswagen
Knoxville, TN
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Terrific service Our experience the was great and our salesman Steve Holmes was terrific. Along with the other staff! Enjoying my new car. All the people there are v Our experience the was great and our salesman Steve Holmes was terrific. Along with the other staff! Enjoying my new car. All the people there are very friendly and helpful? More
Great service with no hassle Like most people I'm skeptical of dealerships, but Steve in the Service department has changed my tune. I've taken my car to Harper VW for just over 2 Like most people I'm skeptical of dealerships, but Steve in the Service department has changed my tune. I've taken my car to Harper VW for just over 2 years and not once have I been hassled or had an unnecessary service item pushed at me saying it was urgent. Steve always works me in as quickly as possible and ensures I get a loaner car that is the equivalent or nicer than my car. More
Great experience This is the second vehicle I have bought from Harper in the past 4 months, and I have not had a better experience anywhere else. I would recommend thi This is the second vehicle I have bought from Harper in the past 4 months, and I have not had a better experience anywhere else. I would recommend this dealership to anyone. I want to thank Cory Clark for making this a great experience and let him know when I am ready for another car I Will see him again. More
Experience was fine The dealership and service department are fine. I have had my car for less than 3 years and already have spent more on repairs and maintenance than I The dealership and service department are fine. I have had my car for less than 3 years and already have spent more on repairs and maintenance than I did the whole 14 years I had my Honda. Forgive me for being bitter but who has that kinda of money?? More
GREAT CUSTOMER SERVICE BY STEVE NICOLE Steve Nicole is an asset to Harper’s VW! He kept us well informed when we had service recently as well as arranged a ride home when we had to leave t Steve Nicole is an asset to Harper’s VW! He kept us well informed when we had service recently as well as arranged a ride home when we had to leave the vehicle overnight. He made getting service a breeze. In addition the service tech did a great job as well. Thanks Steve!! More
Airbag "Recall" replacement The Service Dept did a very professional job replacing the airbag. The representative was friendly & knowledgeable. They took care not to leave grease The Service Dept did a very professional job replacing the airbag. The representative was friendly & knowledgeable. They took care not to leave grease or a mess in my car & washed it afterwards. The waiting in clean & offers a variety of media to help pass the time & hot drinks while you wait. More
Routine maintence Fast and thorough service you can count on. Loaner car was offered but I don't mind waiting and checking out their new car inventory. Fast and thorough service you can count on. Loaner car was offered but I don't mind waiting and checking out their new car inventory. More
Bought new Atlas Looked at several models and settled on a new Atlas SEL 4Motion. Neil Rowley was thorough and patient as we went back and forth on which Atlas model t Looked at several models and settled on a new Atlas SEL 4Motion. Neil Rowley was thorough and patient as we went back and forth on which Atlas model to settle on. Finally did and then also had a great finance experience with Rick Boring working out the best finance deal with the best extended warranty to fit our needs. We bought a Tiguan here in 2013 and we had an existing comfort level with Harper VW and their Service Dept since then. This new experience reaffirmed our confidence in Harper VW. More
Always great service at Harper I recently had my vehicle serviced at Harper VW, and everything was great. Can’t beat the work done, the price, and the customer service, especially f I recently had my vehicle serviced at Harper VW, and everything was great. Can’t beat the work done, the price, and the customer service, especially from Steve Nicole. They exceed my expectations everytime. More
Redemption! The folks at Harper VW have renewed my faith in the VW brand and Harper's service department. I want to thank them for rectifying the disappointing si The folks at Harper VW have renewed my faith in the VW brand and Harper's service department. I want to thank them for rectifying the disappointing situation I experienced with my recent service. They went out of their way to correct the issue I had; and, I will continue to put my trust in them for servicing my treasured 2007 VW Eos. More