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Harper Volkswagen

Knoxville, TN

4.8
930 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 930 reviews

September 03, 2018

VW CC CODES Had sevrral fault codes (lights) come on while driving. Called Steve and set up an appointment the next morning before heading to work. He got me in More

by Sixx4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nichols (Service Department)
September 03, 2018

Great service Service engine warning light came on close to closing time. They suggested we bring I car in that evening right away . The car was ready by mid day More

by Theresa13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
August 28, 2018

maintenance of bettle VW convertible serviced for oil change and tire rotation. Service personnel were friendly and helpful. Had care estimated for minor repairs Body shop More

by sec5661
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service. Matt Dase harper collison.
August 23, 2018

Awesome Friendly service and they went out of their way to get me into my brand new Jetta, sales and finance were super friendly and worked very hard More

by Jules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trever White, Rick Boring
August 23, 2018

Friendly and prompt Super nice folks will bend over backwards to help as quickly as they can. And they allow our car crazy 13 year old to roam around inspecting the new c More

by KnoxVWman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can’t remember name, sorry
August 16, 2018

Great freindly service I am from Canada and I had an issue with my car. They took me in right away and fis teh car. They had the replacement part in stock. I was back on the More

by daniel J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
August 13, 2018

Great Service Team Took my car in for oil change and a fuel pump recall. Staff is always friendly and courteous when I drop my car off for service. I always receive my c More

by Kangaroo1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Andy
August 10, 2018

Service Had my 10,000 mile service performed, and as always no problems. Jared was especially courteous and knowledgeable. This is my 3rd VW purchased from Ha More

by Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared in service, and Steve Holmes in sales
August 07, 2018

Always Fast Service The service department is always professional & courteous, a great bunch of people. I dropped my car off for an oil change for the next day and they f More

by mcmillan865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service department
August 06, 2018

Fuel Pump Recall/Warranty Very quick service and especially knowledgeable service desk personnel. They were up to date on VW recalls and worked additional work in without any d More

by RAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Maxey
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