Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
VW CC CODES Had sevrral fault codes (lights) come on while driving. Called Steve and set up an appointment the next morning before heading to work. He got me in Had sevrral fault codes (lights) come on while driving. Called Steve and set up an appointment the next morning before heading to work. He got me in and was even able to get me a loaner car at the the last minute. Fixed issues and picked up my car that afternoon before I had to pick up the kids from school. More
Great service Service engine warning light came on close to closing time. They suggested we bring I car in that evening right away . The car was ready by mid day Service engine warning light came on close to closing time. They suggested we bring I car in that evening right away . The car was ready by mid day the next day. Great service More
maintenance of bettle VW convertible serviced for oil change and tire rotation. Service personnel were friendly and helpful. Had care estimated for minor repairs Body shop VW convertible serviced for oil change and tire rotation. Service personnel were friendly and helpful. Had care estimated for minor repairs Body shop advisor/estimator also helpful and friendly. More
Awesome Friendly service and they went out of their way to get me into my brand new Jetta, sales and finance were super friendly and worked very hard Friendly service and they went out of their way to get me into my brand new Jetta, sales and finance were super friendly and worked very hard More
Friendly and prompt Super nice folks will bend over backwards to help as quickly as they can. And they allow our car crazy 13 year old to roam around inspecting the new c Super nice folks will bend over backwards to help as quickly as they can. And they allow our car crazy 13 year old to roam around inspecting the new cars More
Great freindly service I am from Canada and I had an issue with my car. They took me in right away and fis teh car. They had the replacement part in stock. I was back on the I am from Canada and I had an issue with my car. They took me in right away and fis teh car. They had the replacement part in stock. I was back on the road 90 mins after checking in. Tks More
Great Service Team Took my car in for oil change and a fuel pump recall. Staff is always friendly and courteous when I drop my car off for service. I always receive my c Took my car in for oil change and a fuel pump recall. Staff is always friendly and courteous when I drop my car off for service. I always receive my car back in a timely matter. I highly recommend Harper VW. More
Service Had my 10,000 mile service performed, and as always no problems. Jared was especially courteous and knowledgeable. This is my 3rd VW purchased from Ha Had my 10,000 mile service performed, and as always no problems. Jared was especially courteous and knowledgeable. This is my 3rd VW purchased from Harper. I asked Steve Holmes to look for a particular car, and he knew he had that vehicle with my exact specs, so while waiting on service I purchased #4 from Harper. I don’t look anywhere else. More
Always Fast Service The service department is always professional & courteous, a great bunch of people. I dropped my car off for an oil change for the next day and they f The service department is always professional & courteous, a great bunch of people. I dropped my car off for an oil change for the next day and they finished it up the same day, within an hour of me dropping it off. I would recommend to everyone to get there VW serviced here at Harper. More
Fuel Pump Recall/Warranty Very quick service and especially knowledgeable service desk personnel. They were up to date on VW recalls and worked additional work in without any d Very quick service and especially knowledgeable service desk personnel. They were up to date on VW recalls and worked additional work in without any delay. More