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Harper Volkswagen

Knoxville, TN

4.7
942 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 942 reviews

July 19, 2019

Out of Town customer As a just passing through the area customer I was thrilled with the reception and curtesy of this dealership. I wish my local dealer was as good as H More

by Passingthru
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry forgot name.
July 19, 2019

Great experience I hate dealers. I dont like to buy from them, I dont like to get serviced by them or anything. BUT I MUST SAY HARPER TOTALLY SURPRISED ME. THEY WERE A More

by VW Beetle Tata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Loy
July 18, 2019

Had my diesel beetle serviced 135000 miles very happy Very happy with service and loaner car . I have 2 diesel cars I service them at Harper and I can recommend this dealership for buying and service.alwa More

by Seppo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Steve mechanic Che G
July 10, 2019

First Time Customer Made appointment in advance. Arrived on time and was greeted immediately. Car was serviced immediately while I waited. Job was well done and I left in More

by Dieselguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole
July 09, 2019

Excellent Experience Harper Volkswagen, Chris Brown, Rick Boring, & Ricky Loy made my experience buying a new Atlas wonderful. They are professional, kind, and attentive-- More

by Jen M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brown (manager), Rick Boring (paper work), & Ricky Loy (sales)
July 03, 2019

Harper VW always a pleasure! Thank you to Harper VW service department. Always a great experience working with Steve. Perfect communication throughout the process, which gives me More

by CourtneyDe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nicole, Mike V,
July 03, 2019

bad service i bring my car to be fixed and come back after couple days my car can not start, have gas leak , I'm very dispassionate with service. More

by zudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
shop service
June 26, 2019

VW GTI SERVICE They worked with me on scheduling the appointment on short notice, and got me in and out in a timely manner.I will continue to use them for my service More

by Rando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
June 25, 2019

Help with a difficult problem. We have a 2018 Atlas SE 4motion. We really enjoy the car! We have electronic issues with the memory and navigation systems. Harper has been great to w More

by Belle's Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Chirstian, Steve Nicole and Shannon Harper
June 21, 2019

Best VW Service = Happy cutomer I think the service department is tops in their field. I am always confident in the approach of the staff, and follow through. They make me feel as if More

by Doug Saffles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Christian
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