Harper Volkswagen

Great dealership I just bought my first VW and was very impressed by the Harper team. I never felt pressured or hassled. My salesman was honest and went out of his way I just bought my first VW and was very impressed by the Harper team. I never felt pressured or hassled. My salesman was honest and went out of his way to make sure I was satisfied with my purchase. More

Great service over several years! I have owned 3 VW Vehicles and Harper has extremely professional and exceptional service. Recently I bought a new car and their service department and I have owned 3 VW Vehicles and Harper has extremely professional and exceptional service. Recently I bought a new car and their service department and staff was a major part of my decision to stick with the VW brand. More

Great sales and service staff The sales staff at Harper VW are very knowledgeable and honest. They worked with me to put together a great deal on a car I really love. I've bought The sales staff at Harper VW are very knowledgeable and honest. They worked with me to put together a great deal on a car I really love. I've bought 3 cars from them so far and I look forward to working with them in the future More

Fast and friendly! I have never had a car buying deal go so smoothly. Roger was fantastic as well as everyone else that I spoke with. It was a very easy, no pressure env I have never had a car buying deal go so smoothly. Roger was fantastic as well as everyone else that I spoke with. It was a very easy, no pressure environment unlike a lot of other dealerships I’ve dealt with. Highly recommend. More

Helped fix my tire He helped get my tire fixed quickly so that I could be right on my way. I had a very short wait when other places gave me 3 hour estimates to remove a He helped get my tire fixed quickly so that I could be right on my way. I had a very short wait when other places gave me 3 hour estimates to remove a screw from my tire. More

Good Experience Chris has always been an above average service advisor. Getting one's auto worked on is never what one wants to do but Chris has always made it a pro Chris has always been an above average service advisor. Getting one's auto worked on is never what one wants to do but Chris has always made it a professional experience. I would recommend Harper and more importantly Chris. More

Fast & Friendly Service Visiting the Knoxville area and needed an oil change. This place had fast and friendly service. The dealership was very clean and had hot coffee while Visiting the Knoxville area and needed an oil change. This place had fast and friendly service. The dealership was very clean and had hot coffee while I waited. They even gave it a quick wash, nice service. If I lived in the area thats where I would be taking my car. Thanks Harper for a good experience! More

Excellent work and customer service I purchased my vehicle from Harper VW nearly a year ago. I still regularly speak to the person I purchased it from (Trever) in his ongoing commitment I purchased my vehicle from Harper VW nearly a year ago. I still regularly speak to the person I purchased it from (Trever) in his ongoing commitment to customer service. Any questions or concerns about my vehicle and the warranties that I purchased are immediately addressed. The service department is spectacular. Steve, the service manager, always takes care of me quickly and efficiently. I am provided a loaner car as well as an accurate and reasonable time frame in which to expect my maintenance/repairs to be completed. I would encourage everyone who needs a new or used vehicle or vehicle service to check them out. More

Extremely pleased with sales and service experience. We purchased a 2010 Tiguan a few weeks ago for our daughter as her first car. Andy helped us with the purchase and was very responsive to our questio We purchased a 2010 Tiguan a few weeks ago for our daughter as her first car. Andy helped us with the purchase and was very responsive to our questions and professional throughout the purchase process. I took it in for service to address a cornering light and program a new key. Steve Nicole made my first visit to Harper’s service department very easy. He answered a couple of questions I had about VW’s and was actually an extension of the sales department. We are very happy customers. More

Harper VW service center Nothing but the best @Haroer VW service center on each service visit these folks are professional & honest. Our vehicle is a diesel Passet so we don’t Nothing but the best @Haroer VW service center on each service visit these folks are professional & honest. Our vehicle is a diesel Passet so we don’t have to visit Harper VW service center often but they’re always on time & competently done. For the various diesel recalls Harper VW Service has always treated us professionally & not as an afterthought. I’ve owned 17 Volkswagen vehicles & should I purchase another it’ll be from Harper VW More