Harper Volkswagen
Knoxville, TN
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buying a new atlas Great place to buy a car in and out no pressure at all this was my 3rd car from the harpers and i will be buying more Great place to buy a car in and out no pressure at all this was my 3rd car from the harpers and i will be buying more More
First service visit. Impressed Took my sons 2009 Jetta in for recall service. They took care of the problem in one day. The service manager was exceptional. Polite, courteous, pr Took my sons 2009 Jetta in for recall service. They took care of the problem in one day. The service manager was exceptional. Polite, courteous, professional. I had a chance to spend some time in the sales room and the sales people were top notch also. In no way suffocating but provided me with a lot of information and attention. More
Excellence per usual! Unscheduled stop for tire notice on my Tiguan Busy lunchtime on Saturday but you’d never know by the reception I received. Got right on it, found a n Unscheduled stop for tire notice on my Tiguan Busy lunchtime on Saturday but you’d never know by the reception I received. Got right on it, found a nail on my tire and fixed it . Out of there in about 30 min . Steve and his crew are the best!!!! More
My experience with Harper VW I have never been a fan of purchasing automobiles but, my experience at Harper Volkswagen was definitely my best car buying experience. Everyone I met I have never been a fan of purchasing automobiles but, my experience at Harper Volkswagen was definitely my best car buying experience. Everyone I met was extremely polite instead of pushy and helpful, efficient and kind. I highly recommend them. More
Excellent Service Service was fast and efficient. Wait time was actually as described when I set up the appointment. Waiting area was clean. My observation was there Service was fast and efficient. Wait time was actually as described when I set up the appointment. Waiting area was clean. My observation was there was very little waiting from all the customers that came in during that time. More
Best experience and value Awesome experience really appreciated Steve Sherlock and the rest of the staff especially sales manager. Harper will be our first choice in buying a c Awesome experience really appreciated Steve Sherlock and the rest of the staff especially sales manager. Harper will be our first choice in buying a car period. Steve and sales staff stayed late when they did not have to to help us we had driven an hour and a half and they did everything they could to make it smooth for us. highly recommend Steve Sherlock and I belive his name was Keno I hope I got that right and the service was top notch. More
One of the best.... Buying this car was one of the best, and easiest deals I have ever had. I have bought a 2019 Corvette, and a new Tahoe this year.....but this was by Buying this car was one of the best, and easiest deals I have ever had. I have bought a 2019 Corvette, and a new Tahoe this year.....but this was by far the most personal service. I have recieved. More
110,000 miles and counting I'm always impressed at how efficient Harper Volkswagen is with the service for my car! I drive from Huntsville AL to only see them because of their g I'm always impressed at how efficient Harper Volkswagen is with the service for my car! I drive from Huntsville AL to only see them because of their great service. Living so far away I have tried two other closer dealers and will NEVER use either again. Thanks, Steve Nicole! Proud VW Passat TDI Owner More
Out of Town customer As a just passing through the area customer I was thrilled with the reception and curtesy of this dealership. I wish my local dealer was as good as H As a just passing through the area customer I was thrilled with the reception and curtesy of this dealership. I wish my local dealer was as good as Harper. From the time I arrived to when I left I was treated with the utmost curtesy. My Tiguan was finished in record time and I was on my wa.y. Impressive! More
Great experience I hate dealers. I dont like to buy from them, I dont like to get serviced by them or anything. BUT I MUST SAY HARPER TOTALLY SURPRISED ME. THEY WERE A I hate dealers. I dont like to buy from them, I dont like to get serviced by them or anything. BUT I MUST SAY HARPER TOTALLY SURPRISED ME. THEY WERE AWESOME FROM THE FIRST ONLINE EMAIL TO THE CONSTANT PHONE CALLS AND EMAILS EVEN FOLLOWING OUR PURCHASE. They were not pushy and Ricky Loy did a great job. I would recommend him to anyone. Thanks Ricky for a great experience. I loved that no one not even the finance guy did a hard sell on me or tried to bait and switch. They did what they said they would. Great job Harper. 5 Stars for me and my wife loves her new Beetle shes waited since being a teenager for. More