
Harper Volkswagen
Knoxville, TN
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Was advised by Trever I would receive some relief in two new tires two days after purchasing the vehicle. Unfortunately I did not. Steve Holmes is a solid sales associate Update follow up with Trever and new tires two days after purchasing the vehicle. Unfortunately I did not. Steve Holmes is a solid sales associate Update follow up with Trever and service manager this has been satisfactorily handled. More
Harper Volkswagen is dependable, accommodating, and fair. Their video diagnostics are state of the art, clear, and easy to understand. Their video diagnostics are state of the art, clear, and easy to understand. More
Jeff and the team at Harper VW delivered a very smooth and efficient service and repair process. Top notch service and excellent communication throughout the entire process. Rest assured you're in good and efficient service and repair process. Top notch service and excellent communication throughout the entire process. Rest assured you're in good hands at Harper VW More
John Robinson did an amazing job at attending to my issues regarding my vehicle. Very professional and communication was top notch! Give that man a raise! issues regarding my vehicle. Very professional and communication was top notch! Give that man a raise! More
I have been with this dealership for over 22 years now…I have always been more than pleased with the way I’ve been taken care of and treated! Jeff in service took really good care of me this time, too! But, have always been more than pleased with the way I’ve been taken care of and treated! Jeff in service took really good care of me this time, too! But, the one person who knew how to take care of “extended family” is no longer there and I’m super beside myself…Jared Christian took great care and treated me like family(STILL does-we will always stay in touch!!!) I want to give these next guys a chance-I want to get to know them…but, we have to build that trust, first…I hate starting over with new folks(I should not have had to!!) but, in time we’ll get to know each other…I don’t want to go anywhere else-I like going where I know the people there..(people I have come to trust and rely on!) Jeff did a fine job! I also want to get to know the rest of the service team, too! (I still have Jared to guide me when I need help-which comforts me some…👍) But, this last visit-although it went very well was quite melancholy, too… But, thanx Jeff for taking care of me-I appreciate it! More