Harper Volkswagen

This is my wife and I’s 4th purchase from Harper. They have always been fair and trustworthy. The financial manager Rick, has always been a great guy. We see online what we think is a good price, and when have always been fair and trustworthy. The financial manager Rick, has always been a great guy. We see online what we think is a good price, and when we get there it’s always lowered. Listen, I know these guys aren’t losing money, but they are good people. Their service department is one of the best! More

First time customer with Harper VW and will definitely be back. Tremendous service and easy process. Jason Prater did an excellent job throughout the sales process. Highly recommend! back. Tremendous service and easy process. Jason Prater did an excellent job throughout the sales process. Highly recommend! More

As always service went above and beyond. Chris was most helpful with sticking with a difficult problem and getting it resolved. I was provided a loaner vehicle while my Golf issue was fixed. Outstanding de helpful with sticking with a difficult problem and getting it resolved. I was provided a loaner vehicle while my Golf issue was fixed. Outstanding dealership!! More

Took my car in for a recall. Experienced more than expected. Thank you Amanda & guys who helped. I really appreciate your help and concern. Awesome! expected. Thank you Amanda & guys who helped. I really appreciate your help and concern. Awesome! More

I am a first time buyer from this dealership.i am extremely happy with friendly welcome from manager Chris .i am happy with doing business with them. extremely happy with friendly welcome from manager Chris .i am happy with doing business with them. More

Another great experience with Harper Thanks for another great visit to Harper VW service department! The staff was courteous, everything was taken care of promptly, and they followed up t Thanks for another great visit to Harper VW service department! The staff was courteous, everything was taken care of promptly, and they followed up to make sure I was happy. Harper excels in their commitment to customer service. Wouldn't go anywhere else! More

Great experience with service. Always professional, courteous and prompt. The staff keeps you informed every step of the way. Great waiting area. Will definitely recommend. courteous and prompt. The staff keeps you informed every step of the way. Great waiting area. Will definitely recommend. More

New Purchase Disappointment Purchased a new 2020 Tiguan. Very pleased with the salesman Andy Maxey and the performance and driving experience of the car. I received the car back Purchased a new 2020 Tiguan. Very pleased with the salesman Andy Maxey and the performance and driving experience of the car. I received the car back from them after getting the window film added to reduce the UV through the windows. They were on time and the quality was as I had hoped it would be. Happily drove my car home, parked in the garage and attempted to stop the engine. I could not make the engine turn off. I took it back and Andy, he received it and gave me a replacement and I went on my way. The service department had not seen this issue so Volkswagon was notified and a replacement part was sent to them. The problem was a faulty relay that the Service department repaced and had me on my way after the weekend. Andy, Mike Clem, and Amanda were all professional and very easy to deal with. They were very helpful in turning my disappointment into a pleasant experience. More

Took the ‘13 Tiguan in because it was running rough...ended up to be a bit more costly than we were expecting, but as usual, the guys @ Harper VW took excellent care of us! We had a loaner for ab rough...ended up to be a bit more costly than we were expecting, but as usual, the guys @ Harper VW took excellent care of us! We had a loaner for about 24 hours & they were done much quicker than we expected! They are so good to us!! More

Prompt service with great communication, great experience. Everyone knocks having to visit a dealership, but the attitude and professionalism at Harper auto square makes a normally painful experie experience. Everyone knocks having to visit a dealership, but the attitude and professionalism at Harper auto square makes a normally painful experience hassle free, smooth, and great. More