Harper Volkswagen

Another great experience with Harper Thanks for another great visit to Harper VW service department! The staff was courteous, everything was taken care of promptly, and they followed up t Thanks for another great visit to Harper VW service department! The staff was courteous, everything was taken care of promptly, and they followed up to make sure I was happy. Harper excels in their commitment to customer service. Wouldn't go anywhere else! More

Great experience with service. Always professional, courteous and prompt. The staff keeps you informed every step of the way. Great waiting area. Will definitely recommend. courteous and prompt. The staff keeps you informed every step of the way. Great waiting area. Will definitely recommend. More

New Purchase Disappointment Purchased a new 2020 Tiguan. Very pleased with the salesman Andy Maxey and the performance and driving experience of the car. I received the car back Purchased a new 2020 Tiguan. Very pleased with the salesman Andy Maxey and the performance and driving experience of the car. I received the car back from them after getting the window film added to reduce the UV through the windows. They were on time and the quality was as I had hoped it would be. Happily drove my car home, parked in the garage and attempted to stop the engine. I could not make the engine turn off. I took it back and Andy, he received it and gave me a replacement and I went on my way. The service department had not seen this issue so Volkswagon was notified and a replacement part was sent to them. The problem was a faulty relay that the Service department repaced and had me on my way after the weekend. Andy, Mike Clem, and Amanda were all professional and very easy to deal with. They were very helpful in turning my disappointment into a pleasant experience. More

Took the ‘13 Tiguan in because it was running rough...ended up to be a bit more costly than we were expecting, but as usual, the guys @ Harper VW took excellent care of us! We had a loaner for ab rough...ended up to be a bit more costly than we were expecting, but as usual, the guys @ Harper VW took excellent care of us! We had a loaner for about 24 hours & they were done much quicker than we expected! They are so good to us!! More

Great Serview Always timely on appointments and thorough service. Finished the service in the time predicted. Amanda was very welcoming and always wanted to make su Always timely on appointments and thorough service. Finished the service in the time predicted. Amanda was very welcoming and always wanted to make sure I was comfortable and informed. More

Prompt service with great communication, great experience. Everyone knocks having to visit a dealership, but the attitude and professionalism at Harper auto square makes a normally painful experie experience. Everyone knocks having to visit a dealership, but the attitude and professionalism at Harper auto square makes a normally painful experience hassle free, smooth, and great. More

First time Volkswagen buyer Had a great experience at Volkswagen. My salesperson, Jason Prater, made my car buying experience a 10. He was easy to work with, and best of all, he Had a great experience at Volkswagen. My salesperson, Jason Prater, made my car buying experience a 10. He was easy to work with, and best of all, he did not put any pressure on me to make a decision on the spot. I would recommend Harper Volkswagen and Jason to anyone who is interested in a VW! More

All the guys are great to work with! Felt bad about bringing it in almost last min., but Jarred was great & worked with us every step of the way!!! bringing it in almost last min., but Jarred was great & worked with us every step of the way!!! More

Amanda was great but I need the bring the car back for the windshield wipers to be changed as I forgot to mention it has been making a lot of noise since I bought the car last year June. The car was suppo the windshield wipers to be changed as I forgot to mention it has been making a lot of noise since I bought the car last year June. The car was supposedly new but they gave me the key and that was it when I Bought it , no one explained anything about how the car works and there was a scratch and a small dent probably caused from another car when they opened the door but I only noticed this the next day and it didn’t make sense I called and complain about it because it was my fault for no checking the car before driving off. More

Excellent!!! Steve did an amazing job. We even had a few bumps along the way but they went out of their way to make it a positive experience! I will be back! few bumps along the way but they went out of their way to make it a positive experience! I will be back! More