Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
Awesome dealership I would never consider taking my little baby (aka Beetle ) to any other dealership. From the moment you walk through the door until you are back in y I would never consider taking my little baby (aka Beetle ) to any other dealership. From the moment you walk through the door until you are back in your car, you are treated like family. Exceptional service with a smile-yes, a smile. Very prompt service and they keep to the timeline they promise. More
My extended family @ Harper VW are beyond awesome!!! I will always be loyal to them! They always are there for me & treat me like family-have never treated me like I’m just a “female that doesn’t have a c will always be loyal to them! They always are there for me & treat me like family-have never treated me like I’m just a “female that doesn’t have a clue”-just one of the many, many reasons I stay w/ them & always will! Chris B., Jerrod, & Andy are always there if I have questions & think nothing of getting things resolved! Love these guys! Love this dealership! More
Scheduled Service Harper's VW Service Department is always excellent. The service writer, Amanda Haskell, listened to concerns, kept me updated on the work status, and Harper's VW Service Department is always excellent. The service writer, Amanda Haskell, listened to concerns, kept me updated on the work status, and helped with service close-out. Perfect experience! More
Amanda Haskell was very helpful in getting the service coordinated and the correct parts. She helped me with scheduling, loaner, and keeping me updated. Always a pleasant experience! coordinated and the correct parts. She helped me with scheduling, loaner, and keeping me updated. Always a pleasant experience! More
Customer Oriented Service : That's the approach of Harper Volkswagen's service department and it is much appreciated. Jared, our service writer, was helpful as always (as was M : That's the approach of Harper Volkswagen's service department and it is much appreciated. Jared, our service writer, was helpful as always (as was Mike, the service manager). Job done right the 1st time. More
This is my wife and I’s 4th purchase from Harper. They have always been fair and trustworthy. The financial manager Rick, has always been a great guy. We see online what we think is a good price, and when have always been fair and trustworthy. The financial manager Rick, has always been a great guy. We see online what we think is a good price, and when we get there it’s always lowered. Listen, I know these guys aren’t losing money, but they are good people. Their service department is one of the best! More
First time customer with Harper VW and will definitely be back. Tremendous service and easy process. Jason Prater did an excellent job throughout the sales process. Highly recommend! back. Tremendous service and easy process. Jason Prater did an excellent job throughout the sales process. Highly recommend! More
As always service went above and beyond. Chris was most helpful with sticking with a difficult problem and getting it resolved. I was provided a loaner vehicle while my Golf issue was fixed. Outstanding de helpful with sticking with a difficult problem and getting it resolved. I was provided a loaner vehicle while my Golf issue was fixed. Outstanding dealership!! More
Took my car in for a recall. Experienced more than expected. Thank you Amanda & guys who helped. I really appreciate your help and concern. Awesome! expected. Thank you Amanda & guys who helped. I really appreciate your help and concern. Awesome! More
I am a first time buyer from this dealership.i am extremely happy with friendly welcome from manager Chris .i am happy with doing business with them. extremely happy with friendly welcome from manager Chris .i am happy with doing business with them. More