
Harper Volkswagen
Knoxville, TN
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Excellent Service I have been going to Harper to have my VW serviced for three years, and always leave impressed with how quick and friendly they are. The waiting area I have been going to Harper to have my VW serviced for three years, and always leave impressed with how quick and friendly they are. The waiting area is comfortable and has great amenities. While I did not purchase my VW at this dealership, I certainly may purchase my next one the there due to the service I have received. More
I went to look at totally different vehicle and when I was unsatisfied with that one the sales person showed me a different one I really liked and he worked patiently and professional into getting into my was unsatisfied with that one the sales person showed me a different one I really liked and he worked patiently and professional into getting into my Volkswagen golf gti if anyone is looking for a little fun car to drive ya need to get one of these for sure More
Every time I go to get my VW serviced I am thankful ! I am 100% satisfied. They are friendly, helpful and do great work. I will use them forever!! am 100% satisfied. They are friendly, helpful and do great work. I will use them forever!! More
Andy was awesome, patient and answered the many questions I had. He recommended the 2020 Atlas Cross sport , I had no real intentions of changing my car but he emailed me and the offer was great and I really I had. He recommended the 2020 Atlas Cross sport , I had no real intentions of changing my car but he emailed me and the offer was great and I really wanted a SUV anyways. The sales manager remembered me by name from last year and that’s apart of offering good customer service. The finance manager Rick was also very informative and answered all questions I had. More
Great service as always!! Jerrad is always kind and keeps me updated on all services to my Atlas. I would recommend Harper VW to anyone looking for great and friendly service. keeps me updated on all services to my Atlas. I would recommend Harper VW to anyone looking for great and friendly service. More
The associate that helped me (Jason) was super nice and patient through everything, even when it took me almost 24 hours to prove I was insured. They helped me get the car I wanted as quickly as possible w patient through everything, even when it took me almost 24 hours to prove I was insured. They helped me get the car I wanted as quickly as possible without being overly pushy like other dealerships I've been to. Highly recommend them! More
Atlas Software recall They were very flexible and patient in rescheduling a time to come in, were very friendly and patient in answering my questions, did the work more qui They were very flexible and patient in rescheduling a time to come in, were very friendly and patient in answering my questions, did the work more quickly than anticipated and made me comfortable while I waited. More
Service was great...but I was highly disappointed that none of the employees were wearing masks!! Very disappointed in this especially during this time of crisis. none of the employees were wearing masks!! Very disappointed in this especially during this time of crisis. More
I tell folks all the time that I have been with Harper(almost 18 years now!) Volkswagen for many years now and would NOT go anywhere else!! I even talked my husband to coming over to VW!! And, he t Harper(almost 18 years now!) Volkswagen for many years now and would NOT go anywhere else!! I even talked my husband to coming over to VW!! And, he truly loves his 2013 Tiguan! My guys @ Harper helped me locate and put on some sweet 19” wheels on my new 2019 Bug this past Wednesday & it’s like going to extended family every time I’m there-I always feel SO at home! They treat me like I’m family! If anyone ever says they’ve had a bad experience at Harper-it’s on them:they’re going to be the cause of it(whether impatient, grumpy, or whatever the issue!!) I’ve always had the best relationship with everyone there! I look forward to many more years with them! And, my “new” wheels look fantastic on the car!!! More