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Harper Volkswagen

Knoxville, TN

4.7
935 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 935 reviews

September 04, 2020

We experienced Excellent service. Chris was our contact and he Kept us informed while waiting for a part. friendly helpful and Professional staff. Thank you More

by mamahill49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
September 02, 2020

Scheduling service online was a breeze, and I took advantage of the free shuttle to get home after I dropped off my Passat. Because I was between service mileage checkpoints, Jarred worked with me to More

by stevenbelding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred
September 01, 2020

Every interaction I’ve had at Harper in the past has pleasantly surprised me. This time was no different as I found the perfect vehicle for me. Easy, fast purchase process and great service. More

by Keilani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimo Meheula
August 26, 2020

Every interaction with Harper is fantastic. Purchased our daughter's car from Harper VW after working with Harper Audi. They have been awesome and have worked with us on every question and detail. You More

by joandtk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
August 19, 2020

Took my Touareg in for it’s 50,000 mile service. Jarred and staff were professional, timely, and informative. I had a price discount and free tire rotation which helped with cost. It’s more expensive goi More

by fhk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred
August 12, 2020

I recently purchased a 2019 Volkswagen Jetta from Harper and it was a great experience. Andy my salesman was very understanding about my budget and what I was looking for in a car. He really wanted to make More

by brysonkitts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
August 04, 2020

120000 Mile Service I bought my car from Harper but I live in Huntsville AL. I've tried two other dealers closer to me that were terrible. One even caused problems to my More

by SavGas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
July 29, 2020

Have had a great experience each time I have brought my car here. Staff is very professional and personable! I would recommend using their service. More

by Emholland12
Recommend Dealer
Yes
Employees Worked With
Jarred
July 23, 2020

I have to brag on Jarred in service. He is amazing. Very nice and professional. My car needed lots of work done to it and he said he’d try his best to find the best deal possible. Even though it was expens More

by Mkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarred Christian
July 20, 2020

I’ve leased cars from Harper VW a few times but this is the first time I’ve bought a car. They made the experience easy and stress free. Everyone in the dealership was helpful and a part of the process. Th More

by malliehodges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Chris, Rick
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