Harper Volkswagen

Just took my 2015 Jetta TDI in for its 70k service. Everything went perfectly and I was thrilled with the professionalism of the staff, quality of service and value. I've been a client for over a decad Everything went perfectly and I was thrilled with the professionalism of the staff, quality of service and value. I've been a client for over a decade and trust them with my car always. Through the diesel recall and everything, this dealership has always put their clients first. More

Excelllent customer service from sales to service! Honest, fair, transparent in all dealings, highly recommend and will buy our next car here! Best in town Honest, fair, transparent in all dealings, highly recommend and will buy our next car here! Best in town More

Harper VW is a great service provider all the way around! From Sales, Finance and Service Dept, everyone is focused on making every experience a positive one. I recommend any of the Harpers dealerships! From Sales, Finance and Service Dept, everyone is focused on making every experience a positive one. I recommend any of the Harpers dealerships! More

I am never disappointed when I come to Harper Volkswagen. This time, I had a 40k check up on my 2017 Tiguan. Chris Ramsey in service made this a pleasant and efficient experience. The lobby is a wonderful pl This time, I had a 40k check up on my 2017 Tiguan. Chris Ramsey in service made this a pleasant and efficient experience. The lobby is a wonderful place to sit and relax. Everyone is delightful and I was happy with the price. I will be looking at 2020 Tiguans soon and will start with Harper. Harper is an excellent place to buy a car and their service is top notch. More

Harper's service department is second to none. They are always friendly and struve to be the best. They are prompt at scheduling and always make sure a loaner car is available if needed. They are excellent always friendly and struve to be the best. They are prompt at scheduling and always make sure a loaner car is available if needed. They are excellent at keeping the customer informed of the work status. More

The staff that I have dealt with are very pleasant to work with. The waiting area is comfortable and clean. My only issue with the service is that I had a 9:30 appointment for my 10,000 mile service whic work with. The waiting area is comfortable and clean. My only issue with the service is that I had a 9:30 appointment for my 10,000 mile service which is oil change and rotate tires. I also asked to balance my tires. I was there almost 2 1/2 hours. I could understand this amount of time without an appointment, not with an appointment. More

Great service department! I recently moved to Knoxville from out of state and I am beyond pleased with the service I received at Harper! From the quality of service to the prompt response from everyone in from out of state and I am beyond pleased with the service I received at Harper! From the quality of service to the prompt response from everyone in the service department, I am thrilled with this dealer. More

Polite and customer friendly. They guided me through the whole paperwork and were open about everything. I recommend you stop first at Harper Volkswagen if you need a car. whole paperwork and were open about everything. I recommend you stop first at Harper Volkswagen if you need a car. More

I had an issue with radio functions o my 2019 Passat. Chris and mike both worked with me to schedule, provide loaner cars, and get the problem correctly diagnosed and repaired. Since I was visiting from Chris and mike both worked with me to schedule, provide loaner cars, and get the problem correctly diagnosed and repaired. Since I was visiting from out of state, I appreciated their willingness to be flexible while correcting it. More

I bought a used Nissan Armada from salesman Dan Carty. I feel I was treated fairly and that he went beyond his job. He showed me the vehicle on line and then delivered it to me. A little starting problem th feel I was treated fairly and that he went beyond his job. He showed me the vehicle on line and then delivered it to me. A little starting problem that was handled immediately and fairly. Thank you Harper and Dan. More