
Harper Volkswagen
Knoxville, TN
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I drive from Hermitage to Knoxville for service at Harpers. They are friendly and efficient. Very thorough. Keep me updated on progress. I feel I can trust them to do the job correct and accurately wh Harpers. They are friendly and efficient. Very thorough. Keep me updated on progress. I feel I can trust them to do the job correct and accurately which has not been my experience at other VW dealerships in Tennessee. Highly recommend them for service. Never bought a car from them so cannot speak on that. More
I just purchased my second vehicle here with Steve and it's by far the best car buying experience I have ever had. This is the easiest place in the world to deal with. it's by far the best car buying experience I have ever had. This is the easiest place in the world to deal with. More
I've purchased four vehicles from Steve Holmes at Harper VW. Shannon Harper has an excellent and professional staff. Top notch sales and service! I traded my vehicle not because it was a bad vehicle, but VW. Shannon Harper has an excellent and professional staff. Top notch sales and service! I traded my vehicle not because it was a bad vehicle, but because the Dealer couldn't support me like Harper has. Overall, we've purchased nine or 10 vehicles from their various dealerships. Their friendliness and professionalism is second to none in the area. More
The service department provided an excellent experience. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. More
Amanda in the service department was very helpful in satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. More
Harper VW is among the best of the best auto dealerships in Knoxville. This is my second purchase from them and definitely will not be my last. Jason Prater was my salesman, and he is top notch, as are ever in Knoxville. This is my second purchase from them and definitely will not be my last. Jason Prater was my salesman, and he is top notch, as are every salesman there, I have no doubt. More
I have always been very happy with the service and the staff at Harpers!! Will continue to go to Harpers and will recommend them to others. staff at Harpers!! Will continue to go to Harpers and will recommend them to others. More
Harper VW was extremely helpful during my family vacation. My family and I were 500miles from home, experiencing car trouble. They squeezed me in, even with a full schedule. They were fast and profe vacation. My family and I were 500miles from home, experiencing car trouble. They squeezed me in, even with a full schedule. They were fast and professional. I’m so thankful, they saved our family vacation. More
Just took my 2015 Jetta TDI in for its 70k service. Everything went perfectly and I was thrilled with the professionalism of the staff, quality of service and value. I've been a client for over a decad Everything went perfectly and I was thrilled with the professionalism of the staff, quality of service and value. I've been a client for over a decade and trust them with my car always. Through the diesel recall and everything, this dealership has always put their clients first. More
Excelllent customer service from sales to service! Honest, fair, transparent in all dealings, highly recommend and will buy our next car here! Best in town Honest, fair, transparent in all dealings, highly recommend and will buy our next car here! Best in town More