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Harper Volkswagen

Knoxville, TN

4.8
930 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 930 reviews

January 09, 2021

The service department provided an excellent experience. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. More

by A. McCord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
January 08, 2021

Amanda in the service department was very helpful in satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. More

by Rando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
December 24, 2020

I have always been very happy with the service and the staff at Harpers!! Will continue to go to Harpers and will recommend them to others. More

by mgoldens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, woman in service (I apologize for not knowing her name!)
December 24, 2020

Harper VW is among the best of the best auto dealerships in Knoxville. This is my second purchase from them and definitely will not be my last. Jason Prater was my salesman, and he is top notch, as are ever More

by Barry G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Prater
December 21, 2020

Harper VW was extremely helpful during my family vacation. My family and I were 500miles from home, experiencing car trouble. They squeezed me in, even with a full schedule. They were fast and profe More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
December 11, 2020

Just took my 2015 Jetta TDI in for its 70k service. Everything went perfectly and I was thrilled with the professionalism of the staff, quality of service and value. I've been a client for over a decad More

by sdward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
December 10, 2020

Excelllent customer service from sales to service! Honest, fair, transparent in all dealings, highly recommend and will buy our next car here! Best in town More

by kbagnm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Prater, Amanda, Service Department
December 09, 2020

Harper VW is a great service provider all the way around! From Sales, Finance and Service Dept, everyone is focused on making every experience a positive one. I recommend any of the Harpers dealerships! More

by LCVWowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
December 03, 2020

I am never disappointed when I come to Harper Volkswagen. This time, I had a 40k check up on my 2017 Tiguan. Chris Ramsey in service made this a pleasant and efficient experience. The lobby is a wonderful pl More

by Swimbikeruncasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey
November 02, 2020

Harper's service department is second to none. They are always friendly and struve to be the best. They are prompt at scheduling and always make sure a loaner car is available if needed. They are excellent More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Haskill
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