Harper Volkswagen
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 930 reviews
The service department provided an excellent experience. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. More
Amanda in the service department was very helpful in satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. More
I have always been very happy with the service and the staff at Harpers!! Will continue to go to Harpers and will recommend them to others. staff at Harpers!! Will continue to go to Harpers and will recommend them to others. More
Harper VW is among the best of the best auto dealerships in Knoxville. This is my second purchase from them and definitely will not be my last. Jason Prater was my salesman, and he is top notch, as are ever in Knoxville. This is my second purchase from them and definitely will not be my last. Jason Prater was my salesman, and he is top notch, as are every salesman there, I have no doubt. More
Harper VW was extremely helpful during my family vacation. My family and I were 500miles from home, experiencing car trouble. They squeezed me in, even with a full schedule. They were fast and profe vacation. My family and I were 500miles from home, experiencing car trouble. They squeezed me in, even with a full schedule. They were fast and professional. I’m so thankful, they saved our family vacation. More
Just took my 2015 Jetta TDI in for its 70k service. Everything went perfectly and I was thrilled with the professionalism of the staff, quality of service and value. I've been a client for over a decad Everything went perfectly and I was thrilled with the professionalism of the staff, quality of service and value. I've been a client for over a decade and trust them with my car always. Through the diesel recall and everything, this dealership has always put their clients first. More
Excelllent customer service from sales to service! Honest, fair, transparent in all dealings, highly recommend and will buy our next car here! Best in town Honest, fair, transparent in all dealings, highly recommend and will buy our next car here! Best in town More
Harper VW is a great service provider all the way around! From Sales, Finance and Service Dept, everyone is focused on making every experience a positive one. I recommend any of the Harpers dealerships! From Sales, Finance and Service Dept, everyone is focused on making every experience a positive one. I recommend any of the Harpers dealerships! More
I am never disappointed when I come to Harper Volkswagen. This time, I had a 40k check up on my 2017 Tiguan. Chris Ramsey in service made this a pleasant and efficient experience. The lobby is a wonderful pl This time, I had a 40k check up on my 2017 Tiguan. Chris Ramsey in service made this a pleasant and efficient experience. The lobby is a wonderful place to sit and relax. Everyone is delightful and I was happy with the price. I will be looking at 2020 Tiguans soon and will start with Harper. Harper is an excellent place to buy a car and their service is top notch. More
Harper's service department is second to none. They are always friendly and struve to be the best. They are prompt at scheduling and always make sure a loaner car is available if needed. They are excellent always friendly and struve to be the best. They are prompt at scheduling and always make sure a loaner car is available if needed. They are excellent at keeping the customer informed of the work status. More