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Harper Volkswagen

Knoxville, TN

4.7
935 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 935 reviews

February 01, 2021

I just love this dealership! Everyone is so friendly, helpful, and I feel like you can trust what they tell you. It’s also great that they have loaner cars, as this makes the service experience time effi More

by Dr Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Possibly Steve? Who is the main fellow that works in service, is usually there, it’s very efficient and nice
January 27, 2021

I recently had my 2019 Beetle serviced at Harpers for the first time! Everyone was so friendly & helpful and my Beetle Bug is running smoothly! More

by BeetleLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Amanda
January 27, 2021

I drive from Hermitage to Knoxville for service at Harpers. They are friendly and efficient. Very thorough. Keep me updated on progress. I feel I can trust them to do the job correct and accurately wh More

by torlex4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey
January 16, 2021

I just purchased my second vehicle here with Steve and it's by far the best car buying experience I have ever had. This is the easiest place in the world to deal with. More

by kbstone4103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
January 12, 2021

I've purchased four vehicles from Steve Holmes at Harper VW. Shannon Harper has an excellent and professional staff. Top notch sales and service! I traded my vehicle not because it was a bad vehicle, but More

by Psdelorme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Holmes
January 09, 2021

The service department provided an excellent experience. The service advisor was very courteous and friendly. She did her best to make me feel welcome. It was a great experience overall. More

by A. McCord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
January 08, 2021

Amanda in the service department was very helpful in satisfying my needs, she was great detailing the process to help me feel at ease with the repair work be done on my GTI. More

by Rando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
December 24, 2020

Harper VW is among the best of the best auto dealerships in Knoxville. This is my second purchase from them and definitely will not be my last. Jason Prater was my salesman, and he is top notch, as are ever More

by Barry G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Prater
December 24, 2020

I have always been very happy with the service and the staff at Harpers!! Will continue to go to Harpers and will recommend them to others. More

by mgoldens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, woman in service (I apologize for not knowing her name!)
December 21, 2020

Harper VW was extremely helpful during my family vacation. My family and I were 500miles from home, experiencing car trouble. They squeezed me in, even with a full schedule. They were fast and profe More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
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