
Harper Volkswagen
Knoxville, TN
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I have had two good experiences so far with this dealership. Hopefully my experience with them continues to be positive. They are thorough in their work and return my Taos back in working order. If dealership. Hopefully my experience with them continues to be positive. They are thorough in their work and return my Taos back in working order. If my suv proves to be reliable overtime, then I will purchase my next one at this dealership in the future. I love my Taos. I have been a 20 year owner of Toyotas but VW is also a favorite! Thank you for catching the coolant leak (turned out to be an issue from the factory) before my 8 hour drive next week! More
Great service Great people to deal with. Always do what you need.Contact you for what might need to be done later on. Again Thank for your service Always do what you need.Contact you for what might need to be done later on. Again Thank for your service More
I've been dealing with Harper VW for 25 years now and have no problem recommending the to friends and family. Just waiting to see if NAR gets a ID R now. have no problem recommending the to friends and family. Just waiting to see if NAR gets a ID R now. More
Worst buying experience ever. Finance manager slipped in finance change that was not discussed. Had to pay more to get agreed finance. Never had this happen ever. After compla Finance manager slipped in finance change that was not discussed. Had to pay more to get agreed finance. Never had this happen ever. After complaining, was offered $100 in compensation. Unbelievable. More
Estimates of the work needed were reasonable and the vehicle inspection, including the videos taken were appreciated. While the videos clearly showed additional work needed, the additional cost was expe vehicle inspection, including the videos taken were appreciated. While the videos clearly showed additional work needed, the additional cost was expected. Always taken my vehicle here. Still am pleased after 12 years. More
Harper VW service attention to detail continues to decrease. They suggest extra items that may or may not be necessary. Long gone are the days when they washed and vacuumed your car after spending hun decrease. They suggest extra items that may or may not be necessary. Long gone are the days when they washed and vacuumed your car after spending hundreds of dollars. More