Harper Volkswagen
Knoxville, TN
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Estimates of the work needed were reasonable and the vehicle inspection, including the videos taken were appreciated. While the videos clearly showed additional work needed, the additional cost was expe vehicle inspection, including the videos taken were appreciated. While the videos clearly showed additional work needed, the additional cost was expected. Always taken my vehicle here. Still am pleased after 12 years. More
Harper VW service attention to detail continues to decrease. They suggest extra items that may or may not be necessary. Long gone are the days when they washed and vacuumed your car after spending hun decrease. They suggest extra items that may or may not be necessary. Long gone are the days when they washed and vacuumed your car after spending hundreds of dollars. More
Was advised by Trever I would receive some relief in two new tires two days after purchasing the vehicle. Unfortunately I did not. Steve Holmes is a solid sales associate Update follow up with Trever and new tires two days after purchasing the vehicle. Unfortunately I did not. Steve Holmes is a solid sales associate Update follow up with Trever and service manager this has been satisfactorily handled. More
Harper Volkswagen is dependable, accommodating, and fair. Their video diagnostics are state of the art, clear, and easy to understand. Their video diagnostics are state of the art, clear, and easy to understand. More