Harper Acura
Knoxville, TN
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As always the service at Harper Acura is very good. They treat the customers with respect and they deliver on their promise to make corrections for your vehicle. treat the customers with respect and they deliver on their promise to make corrections for your vehicle. More
From the moment I drove up, I was met by the service guy before I even got my door open. He was very friendly & called me by name, and proceeded to get my MDX serviced. I didn't have an appointment, and had before I even got my door open. He was very friendly & called me by name, and proceeded to get my MDX serviced. I didn't have an appointment, and had the oil changed, tires rotated, and a nail removed from my right front tire and plugged. The service manager Richard Tompa and I have become friends through the years, and he always takes a minute for a catch-up chat. I was in and out in less than an hour with no reservation. Very pleased with the service....as always. More
I just purchased my third car from Harper Acura. As always, I had the best customer service experience. My salesman was the best I’ve had at Harper. He was very personable and knowledgeable. He took always, I had the best customer service experience. My salesman was the best I’ve had at Harper. He was very personable and knowledgeable. He took the time to show my husband and myself how to operate everything in the car. Even though we have had two other Acura’s it was very helpful being shown how to operate everything. More
Loved my experience at Harper Acura! Mark Cauthen in sales was so helpful with getting paperwork moving along in this time-sensitive purchase. And the detailing shop is amazing! Highly recommended! sales was so helpful with getting paperwork moving along in this time-sensitive purchase. And the detailing shop is amazing! Highly recommended! More
Can’t say enough about how Harper Acura makes a car purchase or service visit a pleasant experience! They’re the best I’ve ever seen. 👍😊 purchase or service visit a pleasant experience! They’re the best I’ve ever seen. 👍😊 More
I always have a great experience with the service department. They are professional, courteous and make it so easy to drop my car off for service. They seem to genuinely care about their customers an department. They are professional, courteous and make it so easy to drop my car off for service. They seem to genuinely care about their customers and want to provide a great experience. More
What a great place to buy a car! Very informative and not pushy. Everyone is very helpful and makes you feel at home. Super people!! pushy. Everyone is very helpful and makes you feel at home. Super people!! More
Excellent customer service! Super helpful and always friendly and knowledgeable about issues. Would recommend to others and will always take my car there. The Harper family of service is top notch. friendly and knowledgeable about issues. Would recommend to others and will always take my car there. The Harper family of service is top notch. More
Customer care still matters to the folks at Harper Acura. Top-tier service and genuine hospitality were quite refreshing. No detail left unaddressed. Great job! Top-tier service and genuine hospitality were quite refreshing. No detail left unaddressed. Great job! More
Great experience! Low pressure. Knowledgeable sales staff. Fair trade-in. Customer-service focused. More follow-up in a week than we got from Lexus in two months. staff. Fair trade-in. Customer-service focused. More follow-up in a week than we got from Lexus in two months. More