Harper Acura

We had a pleasant morning yesterday purchasing a lease for an Acura TL. The atmosphere in the dealership was friendly, unhurried and relaxing, and Mr. Fiske took great trouble in explaining the features for an Acura TL. The atmosphere in the dealership was friendly, unhurried and relaxing, and Mr. Fiske took great trouble in explaining the features of the various models. He also did an excellent job of explaining the settings and controls of the car we settled on, and even set up the garage opening feature of the car. We left with the feeling that we would be well looked after. Ms. Patrick dealt with the financial side of things in a friendly and efficient manner. Last but not least, we are very happy with the car. More

We have a 2005 TSX and we have enjoyed the car and the dealership and service department has been great. Very pleased with them. Marsha Kughler/James Kughler dealership and service department has been great. Very pleased with them. Marsha Kughler/James Kughler More

I would like to commend your employee Andy Dean for providing OUTSTANDING customer service to me throughout our transaction! I purchased a used Acura Legend through your Ebay auction and dealt with And providing OUTSTANDING customer service to me throughout our transaction! I purchased a used Acura Legend through your Ebay auction and dealt with Andy right off the bat. He is professional, courteous, and compassionate. This sale was not a big dollar sale but he treated me like it was. He always followed through with any questions or concerns I had and did so in a very timely manner. If I lived in Tennessee I would undoubtedly give your dealership my business! Thank you again from a VERY satisfied customer! Sincerely, Michael Fujita Tracy, California More

My wife & I recently purchased a new 2012 TSX from Harper Acura. This was the first car we’ve purchased from Harper and the first Acura we’ve ever owned. In comparison to other dealerships that we’v Harper Acura. This was the first car we’ve purchased from Harper and the first Acura we’ve ever owned. In comparison to other dealerships that we’ve encountered in the past, I must say this was certainly one of the more pleasant buying experiences I can remember! I had put in a CarFinder Search several months ago via the website & from our first contact, Andy was extremely helpful & patient. I was very particular with the specific model, features, & color combination that I was looking for in my new car. After several months of searching without luck, Andy offered to specially bring in a new TSX from another dealership for me to look at—no strings attached. Later that week, Andy promptly notified me that the car was available to test drive. The following night after work I stopped by the dealership and was warmly greeted. I was allowed to take the car out (unaccompanied) for almost an hour-long test drive and wasn’t even asked for a copy of my driver’s license! The next morning despite our excitement over the new car, my wife & I were dreading the negotiation process that was sure to come when buying a car. However, Andy and his manager Lynnwood made the process as painless as possible by giving us a fair value on our trade-in and letting us negotiate a good deal on a great car. Never stooping to harsh sales tactics, Andy made us feel that we were treated with respect throughout. Taking delivery of the car was also as smooth & seamless. Everything was complete in less than 1 hour including signing final paperwork. Upon delivery, the car had a full tank of gas, was fully detailed inside & out and looked absolutely gleaming! Andy also took the time to help set up the Bluetooth HFL & memory seat positions and walk me through the rest of the car’s long list of features. I was thoroughly impressed! Harper Acura truly holds itself to a higher standard of service & excellence and I would definitely recommend Harper Acura to others! More

Our experience with Michael in purchasing our MDX was wonderful. He was friendly but not pushy, very thorough and helpful. I would look to deal with him again without hesitation. Overall, he made the wonderful. He was friendly but not pushy, very thorough and helpful. I would look to deal with him again without hesitation. Overall, he made the whole experience very pleasant. Becky Gay More

I have used Harper Acura to service my 2003 MDX since moving to this area in 2007. I have had excellent service from day one. When I call the service dept, I am always treated like a valuable customer. moving to this area in 2007. I have had excellent service from day one. When I call the service dept, I am always treated like a valuable customer. More

I had went to Harper Acura to look at a 2010 Acura TL that I had seen online. I was greeted by Andy Dean in a timely fashion. I already had an idea of what I wanted but he still answered all of my questi that I had seen online. I was greeted by Andy Dean in a timely fashion. I already had an idea of what I wanted but he still answered all of my questions and was great to work with overall. He made the transaction of trading in my vehicle quick and painless. In fact, Everyone I came in contact with seemed nice and friendly. I would definitely do business at Harper Acura again! More

I recently had service done on my 2004 TL. Kenny and Chris in the service department have both assisted me with my service at different times over the past 7 years. They are always helpful, informativ Chris in the service department have both assisted me with my service at different times over the past 7 years. They are always helpful, informative and prompt with my service. I would not take my car to anyone else but to this dealership. I just purchased a new 2012 TL. Michael Boswell was my sales representative. He was very helpful, always professional and patient with me. I did not make it easy. It took me 3 months to make my decison. He never tried to push anything on me, but rather worked very hard to help me find the car that was right for me. I feel he went above and beyond what one would expect from their sales representative. I would and have recommended this dealership and Michael to others. Angela Patrick in the finance department is also exceptional. She is very friendly, knowledgeable and personable. She made the paper work go very easy and quickly. Everyone I have encountered at Harper has been very nice. I would not buy a car anywhere else. I would give this dealership an A+. More