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Harper Acura

Knoxville, TN

5.0
860 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 860 reviews

May 21, 2021

First service trip with my new MDX. I have had wonderful experiences from the sale with Ed Langston to car washes. My MDX 2020 is awesome. I hate dealing with buying a car and after 12 years I bit the bu More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Hill
May 20, 2021

Updates on finishing work and any other issues found. My car was cleaned inside and out and ready upon my return to pick up as promised More

by Stipes24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
May 09, 2021

The communication and service was the best I have ever experienced. They let me know what they discovered and asked what I would like to do every step of the way. 11/10 More

by Nvance1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
May 05, 2021

Harper Acura and Ricky made us feel like part of the Harper family and went out of the way to find the exact vehicle that I wanted... More

by utvol14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Loy
May 03, 2021

Harper did a great job finding the issue with our MDX. Also they cleaned it and delivered it after the service was complete so that was a very nice! More

by greg2151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Richard, also a lady in service
May 03, 2021

Excellent is all a can say about my purchasing experience at Harper Acura my salesman Daniel was great very informative on every detail I would 10 out 10 recommend anyone More

by Jordanbaldwin9731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins
May 01, 2021

Quick oil change. As always, very pleased with the service. Service was completed in a timely manner. Super wash job. Been with these folks for 20 years now and never been disappointed with their serv More

by jhcroehl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
April 29, 2021

A great experience in car buying. Friendly and Professional. Every staff member I encountered was excellent. No star lost but nobody is perfect. The car prep was quite good. It delivered shining l More

by Black Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam- sales: Don- financial; all very easy to work with.
Apr 29, 2021 -

Black Jack responded

Keep on Keeping On!

April 27, 2021

Just when I thought it could not get any better, it does! Seriously, these guys must stay up all night trying to figure out how to make the customer experience better. From the moment I drive in until the se More

by Preach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston, Nick,, Steve, Richard
April 23, 2021

They gave me a lower price than I asked for on a beautiful rdx. I am estatic. The owner really cares and personally helped me. Thank you Shannon. More

by stephengreen1733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve rhea
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