Harper Acura

Extremely happy buyer!! I'd give Harper Acura and Billy Morton 5 more stars if I could! My first time buying a car from a dealership was absolutely amazing with Billy and Har I'd give Harper Acura and Billy Morton 5 more stars if I could! My first time buying a car from a dealership was absolutely amazing with Billy and Harper Acura. From the very first phone call to the very last visit, Billy made the buying experience phenomenal. The whole process I felt comfortable working with him. It didn't feel like a dreaded buyer-dealer experience but more like a friend helping you in a stressful time. Billy and manager, Angela Patrick were very gracious and understanding of my situation and provided me with a great deal and a HUGE smile on my face as I drove away in my car! I'd recommend Harper Acura to anyone searching for a vehicle! And if you can, get Billy Morton! He was an absolute pleasure to work with!! More

Most satisfying car buying experience ever!! Billy Morton was an amazing salesman. Very patient, no pressure and extremely dedicated to making sure had exactly what I wanted. Business manager R.J Billy Morton was an amazing salesman. Very patient, no pressure and extremely dedicated to making sure had exactly what I wanted. Business manager R.Jay Prusik did an outstanding job of securing us the best financing and warranties to best meet our needs. Billy and RJ both stayed over 3 hours passed closing on a Saturday afternoon to give us the best service I've ever received from a car dealership. I highly recommend this dealership and these two amazing employees. More

Great Experience at Harper Acura Mark Cauthen was absolutely wonderful to work with during and following the purchase of our new vehicle from Harper Acura. My husband and I live out Mark Cauthen was absolutely wonderful to work with during and following the purchase of our new vehicle from Harper Acura. My husband and I live out of state, and Mark worked with us to coordinate a fairly swift purchase and pickup of the vehicle on a holiday weekend. Mark was pleasant, knowledgeable, efficient, honest, and responsive. My husband and I encountered a few issues getting the paperwork to register our vehicle in our home state, and those issues were outside of the control of Harper Acura. Still, Mark and another team member, Amy Scates, remained available following the purchase to assist us in every way possible until those issues were finally resolved. I would certainly visit Harper Acura again for my next car purchase and would recommend Harper Acura and Mark, specifically, to anyone in the market to purchase a new car. We love our Acura and loved our experience with Harper Acura even more! More

Satisfied Customers! Shannon Harper and Mark, our sales rep, did an outstanding job taking care of our needs! Mike Phelps in the Parts department was also extremely helpfu Shannon Harper and Mark, our sales rep, did an outstanding job taking care of our needs! Mike Phelps in the Parts department was also extremely helpful and made sure our questions and concerns were addressed. The sales manager, Angela Patrick, on the other hand, needs to make more of an effort to help the customer. She does not return phone calls and does not put forth an effort to make sure customers are satisfied. If it wasn't for Shannon Harper, Mark and Mike, we would have purchased a different vehicle somewhere else. Thank you Shannon, Mark and Mike for all of your help. We're customers for life! More

Great car buying exerpriense We had a great experience buying our car at Harper Acura. No push irritating salesman. He was knowledgable, straight forward and helpful. We would def We had a great experience buying our car at Harper Acura. No push irritating salesman. He was knowledgable, straight forward and helpful. We would definitely recommend him. And we love tha car! More

new car No pressure experience. Great dealership, this is my 4th car from Harper and I've always had a good experience and I expect to continue having the sam No pressure experience. Great dealership, this is my 4th car from Harper and I've always had a good experience and I expect to continue having the same. More

Always great service and work My wife and I both own Acura's bought from Harper Acura. Each time we interact with Harper employees, be it front desk, service, sales, parts, financ My wife and I both own Acura's bought from Harper Acura. Each time we interact with Harper employees, be it front desk, service, sales, parts, finance, or support we are treated with respect. We always feel appreciated. Recently, my wife was shopping for a new car. She looked at / considered a wide range of vehicles online and via conversations with friends. She narrowed the list to three, then discounted one prior to driving it simply based on the fit and finish of the product on the lot. She then drove one vehicle, liked it and was likely going to buy it. She then decided to go on and drive the MDX (the second of the two she had narrowed her list too) just to be sure. Once she drove the vehicle, and experienced how we were treated at Harper, she completely discounted the other vehicle and only wanted the MDX. Fortunately, Harper had a MDX with the options she wanted on the lot that day. It was priced fairly, and we closed the deal in just a few minutes. No long negotiations, no haggling, no arm twisting, no "what can we do today", no screaming about low rates , just simple professional business done well. More

Had two front windows tinted. We were greeted with curtesy and promptness. we had a rental car waiting for us to use. The experience was seamless and the windows looked great. We a We were greeted with curtesy and promptness. we had a rental car waiting for us to use. The experience was seamless and the windows looked great. We asked Mark to show us a few extra things we were unsure of and he was your usual friendly and knowledgable one, always treats like close friends. We even had a cool bottled water waiting on us when we picked up the car...excellent service! More

Excellent Dealership I had significant problems with an MDX and the dealership was there to stand by me till the problems were resolved. I would recommend them to any pros I had significant problems with an MDX and the dealership was there to stand by me till the problems were resolved. I would recommend them to any prospective car buyer. The MDX we have now is a dream to drive and have had no further problems. From the service manager, (Richard Tompa) to the sales representative,(Mark Cauthen) and the vice president of Harper Acura(Shannon Harper) thank you and I definitely plan to be a long time customer of Harper Acura. More

Wonderful I feel you could give a little more on the trade-in I had but it worked out. Next time I'll sell my car first as I did the first time I bought from yo I feel you could give a little more on the trade-in I had but it worked out. Next time I'll sell my car first as I did the first time I bought from you. More