Harper Acura
Knoxville, TN
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RDX Advance Billy Morton spent considerable time with us even thorough we inform him we were just shopping around. He answered all questions posed to him, provide Billy Morton spent considerable time with us even thorough we inform him we were just shopping around. He answered all questions posed to him, provided the information requested. He did not put any pressure on us to make a decision right away. When we made our decision he was accommodating to our schedule for delivery. We were not pressure to buy extended service contracts or warranties, we appreciated that. Over all a good car buying experience. More
Great experience! I would like to Thank Billy Morton, he was very helpful and answered all my questions. He was very patient with me and my family! thanks again! I would like to Thank Billy Morton, he was very helpful and answered all my questions. He was very patient with me and my family! thanks again! More
Great experience at Harpers Purchased a 2010 Lexus from Mark Cauthen at Harpers Audi. Mark was wonderful to work with ( as was the entire staff at Harpers) from the beginning of Purchased a 2010 Lexus from Mark Cauthen at Harpers Audi. Mark was wonderful to work with ( as was the entire staff at Harpers) from the beginning of the process to the end. We were dreading buying a new car and had procrastinated for many months. Mark Cauthen made our buying experience easy, enjoyable , convenient and most of all stress free! I highly recommend Harpers and especially do your business with Mark Cauthen! Harpers is blessed to have him on staff! More
Billy was so helpful and friendly during the process of leasing my RDX. He got numbers where I needed them to be, he made sure I knew all of my options and was so helpful and friendly during the process of leasing my RDX. He got numbers where I needed them to be, he made sure I knew all of my options and exactly what I was getting. He called as soon as he knew when my vehicle would get to the lot. Both this experience and my previous experience with Harper has been fantastic. More
I felt at home. Very friendly, salesman, finance,service techs, and parts personnel. This is my second vehicle purchased from this dealership. They make me and my fam Very friendly, salesman, finance,service techs, and parts personnel. This is my second vehicle purchased from this dealership. They make me and my family feel at home each time we visit. I highly recommend this dealership with any purchase. More
Great as always, I can buy a car anywhere but I choose Harper Acura because of (1) Richard in your service department is awesome very customer oriented. (2) I have bou I can buy a car anywhere but I choose Harper Acura because of (1) Richard in your service department is awesome very customer oriented. (2) I have bought an RL, 2MDXs and RLX And I have always felt I got a fair deal. I think the key is trust and good service More
Honest and Simple I had a general idea of what I wanted when I went in, Mark listened to me and was very informative about all of the models and options. The transacti I had a general idea of what I wanted when I went in, Mark listened to me and was very informative about all of the models and options. The transaction was very smooth, I was in the middle of moving and didn't have a lot of time to spend, he took care of the transaction, thought of all of the details and it was very smooth. More
Best Acura prices in the region! Mark and the team at Harper was excellent to deal with. I drove over 3hrs to do business with them because they didn't play games like many of the Ac Mark and the team at Harper was excellent to deal with. I drove over 3hrs to do business with them because they didn't play games like many of the Acura dealers in Atlanta, Nashville, Huntsville region. More
2015 CPO TLX and 2014 CPO Acura RLX Long time customer. Just recently purchased a TLX and an RLX about a month apart. Mark Cauthen was great to work with on sales side and I highly recom Long time customer. Just recently purchased a TLX and an RLX about a month apart. Mark Cauthen was great to work with on sales side and I highly recommend him. Have had some issues with the RLX that have been a little disappointing but I've been very pleased with Richard Tompa's commitment to making it right and making sure I have a loaner during the process. I've been a long time Harper customer and don't see that changing. More
Satisfied Customer The quality of the Acura vehicle and Richard Tompa's service department are what brought me back to buy another Acura. Mark Cauthen was the salesman The quality of the Acura vehicle and Richard Tompa's service department are what brought me back to buy another Acura. Mark Cauthen was the salesman I worked with and I found Mark to be very professional and very comfortable to do business with. More