Harper Acura
Knoxville, TN
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No nonsense car buying Very pleasant car buying experience. Mark was helpful but never pushy. There was none of the back-and-forth that can make car buying so exhausting. We Very pleasant car buying experience. Mark was helpful but never pushy. There was none of the back-and-forth that can make car buying so exhausting. We got a fair price for the new car and for the trade-in. I'm new to Acura but am loving the car and looking forward to Harper being my new car home! More
Love my TLX!!! Inquired about a car online. Within minutes I received a reply from Billy Morton. Stopped by to look and test drive the next day. Harper Acura knows h Inquired about a car online. Within minutes I received a reply from Billy Morton. Stopped by to look and test drive the next day. Harper Acura knows how to make buying a car a great experience. No pressure and no games. More
Super as always! This is the way business should be done everyday everywhere! The whole team is always pleasant and thorough! They never seem to have a bad day! This is the way business should be done everyday everywhere! The whole team is always pleasant and thorough! They never seem to have a bad day! More
Big decision made easy We were ready to move out of our Honda Odyssey in favor of a grown up car. After two weeks of searching, test driving, and fighting the desire for a We were ready to move out of our Honda Odyssey in favor of a grown up car. After two weeks of searching, test driving, and fighting the desire for a sports car, I walked into Harper Acura. I confess I had a negative bias because I had heard negative things about arrogant sales staff, particularly toward young single women. (I'm neither young nor single but still want to see them treated well.). The rumors could not have been less accurate. Billy Morton is both passionate and informed. He was warm without being pushy. Pricing was fair (including trade in value) and not really an issue. I ended up leasing which I have never done before. He made even the math simple. Plus I love the car. No talking to the manager. No feeling that I got out haggled. None of it. Just a financial transaction with some excitement attached to it. More
No pressure, no gimmicks, just exceptional service Having owned a 2011 Acura MDX, there was no hesitation returning to Harper Acura to purchase my second vehicle. Working with Billy Morton, the proces Having owned a 2011 Acura MDX, there was no hesitation returning to Harper Acura to purchase my second vehicle. Working with Billy Morton, the process was straight forward and my questions were answered. At no time was I pressured to purchase and with expert guidance from Billy, I purchased a 2016 RDX. Love the car, dealership and personnel! More
90,000 mile service I have always found the people at Harper's Acura to be friendly and anxious to please. Ray Panzera was the service person I dealt with last time and I have always found the people at Harper's Acura to be friendly and anxious to please. Ray Panzera was the service person I dealt with last time and he is most cordial. He goes out of his way to make sure I understand what is being done and why. More
The way it should be Found potential vehicle online, called and spoke with Joey. Negotiation was quick and transparent. Looked at similar vehicle locally but chose to dr Found potential vehicle online, called and spoke with Joey. Negotiation was quick and transparent. Looked at similar vehicle locally but chose to drive two hours to Knoxville because of more helpful, professional staff and $2000 less for similar vehicle. More
Loving my new car thanks to Billy! So glad I stopped by. After considering another vehicle, I stopped by just to look. Billy showed me the TLX and I loved it- from features to price it So glad I stopped by. After considering another vehicle, I stopped by just to look. Billy showed me the TLX and I loved it- from features to price it was an easy choice. Billy was very straightforward through the process and did great explaining and helping me understand the lease and my options. My experience at Harper from all staff, finance and with Billy was excellent from pulling in to driving away! More
Regular service and Tail light replacement If you are looking for a dealership that prides itself on service and taking care of their customers, look no further than Harper Acura. The service If you are looking for a dealership that prides itself on service and taking care of their customers, look no further than Harper Acura. The service dept there is friendly, consultative, and eager to help you take care of your Acura. I have owned about 7 Acura products of different styles and models and Harper has never failed to keep my car on the road at a price that I can live with. Richard Tompa is the model of service and has kept me from making bad buying decisions in the past, potentially saving me thousands of dollars. I trust him and his staff implicitly. More
How car buying should be Seamless buying process. No pressure to make a purchase. Everything was explained clearly and in a timely manner. The pricing was also competitive wit Seamless buying process. No pressure to make a purchase. Everything was explained clearly and in a timely manner. The pricing was also competitive with other markets. More