Harper Acura
Knoxville, TN
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Express Oil Change I decided to try the express oil change service. I arrived around 2:00, no appointment, and was back on the road by 3:00. Same excellent service we al I decided to try the express oil change service. I arrived around 2:00, no appointment, and was back on the road by 3:00. Same excellent service we all expect and receive from Richard and his staff at Harper Acura. Thanks again, good job Kayla. More
2016 MDX Purchase Experience My overall experience at Harper Acura was excellent. Mark Cauthen was very knowledgable about the vehicle and more than answered all my questions. I My overall experience at Harper Acura was excellent. Mark Cauthen was very knowledgable about the vehicle and more than answered all my questions. I was also pleased with the speed of the process. I don't enjoy the negotiation process when having to buy a new vehicle and trade in my existing vehicle. However this time, with Harper Acura, it seemed to go very smoothly. Tom Pack also did an excellent job working with me to meet my needs. Thanks you all and I love my new MDX! More
Another Great experience This is the second vehicle purchase and was just as good as the first. Every aspect of the process Harper and Mark do perfectly. I will continue to This is the second vehicle purchase and was just as good as the first. Every aspect of the process Harper and Mark do perfectly. I will continue to be a loyal customer. More
Great Car Buyin Experience We feel this has to be the best car buying experience we have had over the years. Mark was very knowledgeable and professional. He went out of his w We feel this has to be the best car buying experience we have had over the years. Mark was very knowledgeable and professional. He went out of his way to show us what WE were interested in. The process was top notch from start to finish. Being retired military we have dealt with car dealerships from New York to Florida to Texas and I can say, without hesitation, that this car buying experience was by far the best. From Mark Cauthen to Tom in finance the process was second to none. Your price for our purchase was better than other dealerships without even the usual "back and forth". Again, thanks to Mark, Tom and your team. You have definitely secured our future business. More
Acura tl Great experience. Mark C. was great and extremely helpful. It was worth the 700miles road trip to pick up the vehicle. Facility was very clean with a Great experience. Mark C. was great and extremely helpful. It was worth the 700miles road trip to pick up the vehicle. Facility was very clean with a friendly atmosphere. Harper Acura thank you More
Fantastic team! Mark and Tom were so helpful at Harper Acura. Mark helped us find the car we wanted, answered our many questions (very patiently), and did not pressur Mark and Tom were so helpful at Harper Acura. Mark helped us find the car we wanted, answered our many questions (very patiently), and did not pressure us at all. Tom was extremely patient with my husband and made the paying part as painless as possible! They made sure we knew the features of our new car, have called to check back on us and helped schedule a time to bring car back to add the additional features we want. Look forward to many years of dealing with them. Even met Mr. Harper! More
Very positive buying experience This was an out-of-state purchase, which I initiated online. Mark responded to my initial email. As we communicated and I compared vehicles, Mark ans This was an out-of-state purchase, which I initiated online. Mark responded to my initial email. As we communicated and I compared vehicles, Mark answered my questions without pressing for the sale. It was a very favorable experience & I would recommend Mark as a sales associate and Harper as a dealership. More
Leased a new RDX from Harpers, Billy Morton was salesperson Both Billy Morton and Tom were extremely friendly. Total experience in leasing the RDX was phenomenal. Never felt any pressure to make a decision. I Both Billy Morton and Tom were extremely friendly. Total experience in leasing the RDX was phenomenal. Never felt any pressure to make a decision. I would definitely go to Harpers for my next vehicle. Very happy. More
Honest, friendly, no pressure The sales rep we dealt with 99% of the time was Billy Morton. He is surely the person to ask for when you go to Harper's to purchase a new Car. He was The sales rep we dealt with 99% of the time was Billy Morton. He is surely the person to ask for when you go to Harper's to purchase a new Car. He was very knowledgable and friendly and quick to answer the many questions we had about the car and the services at Harper's. We never felt pressured and we know we received the best deal around. We left very satisfied. More
Leased a new vehicle Leased a new Acura TLX today and Billy Morton and Angela Patrick made the transaction very effortless. I would highly recommend this dealership to any Leased a new Acura TLX today and Billy Morton and Angela Patrick made the transaction very effortless. I would highly recommend this dealership to anyone looking for a vehicle. More