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Harper Acura

Knoxville, TN

5.0
855 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 855 reviews

November 28, 2015

Express Oil Change I decided to try the express oil change service. I arrived around 2:00, no appointment, and was back on the road by 3:00. Same excellent service we al More

by jhcroehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Sewell
November 22, 2015

2016 MDX Purchase Experience My overall experience at Harper Acura was excellent. Mark Cauthen was very knowledgable about the vehicle and more than answered all my questions. I More

by Pwrinkle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
November 22, 2015

Another Great experience This is the second vehicle purchase and was just as good as the first. Every aspect of the process Harper and Mark do perfectly. I will continue to More

by Especkne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
November 21, 2015

Great Car Buyin Experience We feel this has to be the best car buying experience we have had over the years. Mark was very knowledgeable and professional. He went out of his w More

by Happy Acura Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom in finance, Mark Cauthen
November 20, 2015

Acura tl Great experience. Mark C. was great and extremely helpful. It was worth the 700miles road trip to pick up the vehicle. Facility was very clean with a More

by rrod2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
November 20, 2015

Fantastic team! Mark and Tom were so helpful at Harper Acura. Mark helped us find the car we wanted, answered our many questions (very patiently), and did not pressur More

by Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom - figured up warranity, payment, etc, Mark Cauthen
November 20, 2015

Very positive buying experience This was an out-of-state purchase, which I initiated online. Mark responded to my initial email. As we communicated and I compared vehicles, Mark ans More

by Picky Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen
November 16, 2015

Leased a new RDX from Harpers, Billy Morton was salesperson Both Billy Morton and Tom were extremely friendly. Total experience in leasing the RDX was phenomenal. Never felt any pressure to make a decision. I More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Financial manager was very nice!, Billy Morton
November 15, 2015

Honest, friendly, no pressure The sales rep we dealt with 99% of the time was Billy Morton. He is surely the person to ask for when you go to Harper's to purchase a new Car. He was More

by Marvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Morton
November 13, 2015

Leased a new vehicle Leased a new Acura TLX today and Billy Morton and Angela Patrick made the transaction very effortless. I would highly recommend this dealership to any More

by Darren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Patrick, Billy Morton
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