Harper Acura

Great experience! I had a great experience buying my used vehicle. Easiest buying process I have ever experienced. Customer service was excellent and great price on the I had a great experience buying my used vehicle. Easiest buying process I have ever experienced. Customer service was excellent and great price on the vehicle. "Harper Care" was a great incentive. Billy M. was great salesman to work with and Tom P. took care of all my finance needs! Thank you all so much. Will definitely recommend Harper Acura! More

Excellent car buying experience! Buying a new car can be painful – – lots of hidden fees, waiting around for no reason, high pressure sales tactics, and the like. This was NOT the cas Buying a new car can be painful – – lots of hidden fees, waiting around for no reason, high pressure sales tactics, and the like. This was NOT the case when my husband and I walked into Harper Acura on Saturday. Billy Morton met us at the door, and he was friendly, low-key, helpful, and informative. No pressure-- just a sincere interest in helping us find whatever we needed. After a test drive, we decided to buy an MDX. The negotiation process was smooth, fast, and comfortable. We ended up with a fair price (no surprise add-ons), and the finance guy (Tom) was equally easy to work with. We left the dealership driving our new MDX, thrilled with the car and very happy about the purchase experience. We highly recommend this dealership. More

New car for Mom My husband and I had been looking for a reliable vehicle to purchase for my mom. With a limited income she could not afford to purchase another vehicl My husband and I had been looking for a reliable vehicle to purchase for my mom. With a limited income she could not afford to purchase another vehicle. I had been searching for months and was worried we would regret any decision we made and end up with a lemon. We stopped at Harper Acura fifteen minutes before closing. Billy assisted us with all our questions. He wasn't pushy and he was very personable and easy to talk with. Even though it was closing time he still checked on things for us and allowed us to test drive a used Acura MDX. We were very pleased with the quality of the used vehicles on the lot. Billy told us that Harper is very selective on vehicles they place on their lot and that gave us piece of mind. I am glad that we were able to find a reputable dealership that cares about their customers. It makes me want to come back the next time we purchase a vehicle. Billy made it very easy to purchase this car and worked with us from start to finish. We would definitely recommend seeing Billy at Harper Acura. Also Mom loved her Acura MDX! More

Repair of electrical problem I had a problem with the rear fuse box. Moisture was causing to short out. They fixed it promptly, no questions asked. they are great to work with. I had a problem with the rear fuse box. Moisture was causing to short out. They fixed it promptly, no questions asked. they are great to work with. More

Excellent response to concerns I recently expressed dissatisfaction with service received on Black Friday in a survey from Harper. The service manager called me personally and apol I recently expressed dissatisfaction with service received on Black Friday in a survey from Harper. The service manager called me personally and apologized and set up an appointment for me to bring my Acura back in yesterday. He greeted me personally and took my car for a test drive. As a result of the drive, he thought the torque converter needed to be replaced. I left my car in the hands of Brad Laura (who also graciously apologized for the Black Friday service I received) and provided me with a loaner car because the torque converter replacement was to take two days. I got my car back today and Brad was very helpful. I want to express my thanks to everyone at Harper for the way they responded to my concerns and the way they worked to replace the torque converter in a quick and professional manner. More

Used vehicle purchase Thank You Billy Morton and Tom for my wonderful car buying experience. I saw the car online called Billy and within 20 min I got a call back that I wa Thank You Billy Morton and Tom for my wonderful car buying experience. I saw the car online called Billy and within 20 min I got a call back that I was approved. Went to the dealership after work which was an hour before they closed. Billy looked over the car with me and answered all my questions. I was never rushed by him or Tom to make a decision. They stayed late with me and I drove my car home that night. I highly recommend you giving Billy a call for your car buying needs. More

Used vehicle purchase The exact vehicle I was looking for became available at Harper Acura. Met Billy the next night 30 minutes before closing and he showed me the vehicle The exact vehicle I was looking for became available at Harper Acura. Met Billy the next night 30 minutes before closing and he showed me the vehicle even before they had time to get it show ready. Answered all my questions and the best part didn't pressure me into anything. Felt great about meeting him and knowing the Harper pride they put into the vehicles the sell. Decided to come back and purchase the vehicle based on the great experience I received. They took my trade in and gave me a fair deal 3 days later. More

Oil change Richard runs a first rate service dept. Would never consider buying a car from any other dealer , because of Rich and his service personnel. Rich Mar Richard runs a first rate service dept. Would never consider buying a car from any other dealer , because of Rich and his service personnel. Rich Markiewicz More

15K service Once again Harper Acura does an outstanding job. Made my appointment and came in and had a loaner ready to go as usual. Ray was great and made sure I Once again Harper Acura does an outstanding job. Made my appointment and came in and had a loaner ready to go as usual. Ray was great and made sure I was taken care of even when they got a bit behind, which wasn't a problem since I had a loaner! At checkout, Ray explained what they did and what they found. Highly recommend Harper for the professionalism and excellent customer service. Thanks Ray P. for making my rainy day brighter. Sharon D. More

And Yet Another wonderful experience I took my 2014 MDX in because there was moisture inside one of my headlights. They replaced with no questions asked and as always everyone I dealt wi I took my 2014 MDX in because there was moisture inside one of my headlights. They replaced with no questions asked and as always everyone I dealt with went above and beyond. Always a great experience. Keep it up Harper Acura! More