Harper Acura
Knoxville, TN
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Harper Acura Perrformance Review What made our buying decisions easy and comfortable was the excellent performance and demeanor of Mark Cauthen...we purchased both an RDX and a MDX fr What made our buying decisions easy and comfortable was the excellent performance and demeanor of Mark Cauthen...we purchased both an RDX and a MDX from Mark this year. Before retiring, I was a Regional Sales. Marketing & Technical manager in the High Tech industries so could appreciate Mark's ability to determine and qualify our needs, walk us thru the featurs and advantages of owning an Acura SUV and convert those features and advantages into benefits for us. There was no self centered or forceful behavior on Mark's part which would result in my wife and I taking a walk. We appreciated the fact that Tom Harper stopped by to say hello while purcasing our RDX. The handling of the closing in both cases was refreshing as compared to other dealerships. Ron Magnus More
professional and pleasant This was the fist time at Haper Acura. We were very happy with the whole process of purchasing a car. Everyone was very polite and professional. We w This was the fist time at Haper Acura. We were very happy with the whole process of purchasing a car. Everyone was very polite and professional. We would and will definitely recommend Haper to a friend or family member, More
Great Car Buying Experience Mark Cauthen was extremely helpful in the purchase of my new car. (Lease) He thoroughly explained all of my options both with my car and purchase cho Mark Cauthen was extremely helpful in the purchase of my new car. (Lease) He thoroughly explained all of my options both with my car and purchase choices. This was a stressful time due to a car accident which totaled my previous Acura.This could have been even more stressful with the buying process. Thanks to Mark and the team, it was seamless. They went above and beyond to make it an easy process and transition to a new car.. Tom also thoroughly reviewed the financial options. I will continue to do business with Harper due to their professionalism and great customer service. Brad and Ray in Service always greet with a smile and How can I Help attitude as well. More
Highly Recommend We purchased a used auto and it was a smooth easy experience. We will come back when we're ready for our next vehicle. Thank you Billy Morton! We purchased a used auto and it was a smooth easy experience. We will come back when we're ready for our next vehicle. Thank you Billy Morton! More
Always a pleasant experience! Your service Dept and the quality of Acura keeps me coming back when I'm ready to purchase a new vehicle! Your service Dept employees are always frie Your service Dept and the quality of Acura keeps me coming back when I'm ready to purchase a new vehicle! Your service Dept employees are always friendly and professional. I know that my vehicle will receive the very best servic possible! More
Great experience! We recently purchased a used car from Harper Acura. Joey (salesman) and Todd (finance manager) could not have treated us better! This was our fir We recently purchased a used car from Harper Acura. Joey (salesman) and Todd (finance manager) could not have treated us better! This was our first purchase from Harper. We plan to turn to them for all of our future purchases. Highly recommended. More
Excellent overall experience This dealership is extremely professional, courteous and knowledgable. Billy Morton is an excellent Sales Consultant. Without question our best car bu This dealership is extremely professional, courteous and knowledgable. Billy Morton is an excellent Sales Consultant. Without question our best car buying experience. I would highly recommend Billy and Harper Acura. Our new MDX is awesome. More
Excellent customer service. Looking for a new or used car this is the place! Joey Tipton made us feel right at home. No pressure and no hassles. Loving my new "used" RDX! Would d Looking for a new or used car this is the place! Joey Tipton made us feel right at home. No pressure and no hassles. Loving my new "used" RDX! Would definitely recommend them. Service area very helpful and speedy. Had me in and out with a loaner in no time. More
Very good service experience We were greeted promptly, service was completed quickly. Lounge was comfortable and well stocked to meet our needs for passing the time quickly. Up to We were greeted promptly, service was completed quickly. Lounge was comfortable and well stocked to meet our needs for passing the time quickly. Up to date reading material. was at hand. More
Best Place In Town To Buy A Car. Billy was extremely helpful and answered all of our questions. Harpers does not pressure you to buy a car like other dealerships. Tom in finance was v Billy was extremely helpful and answered all of our questions. Harpers does not pressure you to buy a car like other dealerships. Tom in finance was very knowledgeable and helped us find the best loan available. This not my first experience at Harpers though, my parents have bought a car from here and I use to have my Audi serviced here. They have always been very courteous and great to deal with. More