Back

Harper Acura

Knoxville, TN

5.0
860 Reviews

9739 Kingston Pike

Knoxville, TN

37922

Directions

By Type

Showing 860 reviews

April 04, 2023

I always receive excellent service and the staff are very friendly and helpful. They always explain what repairs were done to my car. More

by ladydi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Clausell
Apr 04, 2023 -

Harper Acura responded

Thank you for leaving Harper Acura a five-star review! We look forward to assisting you next time.

March 17, 2023

Best dealership ever. From service to problem solving to buying parts they can’t be beat. They are very friendly, helpful and can’t do enough for you. And they remember yo More

by too_irish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matz, Richard Tompa, Mark Cauthen, Mike Phelps
Mar 19, 2023 -

Harper Acura responded

Thanks for the great review of Harper Acura! We are glad to have your loyal business.

February 14, 2023

This dealer's customer service is top notch. They are professional and courteous, plus they don't make me feel inadequate when I ask questions. Everyone is very friendly, too. I felt like my pre More

by SnapperT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hartley
Feb 14, 2023 -

Harper Acura responded

We appreciate the shoutout! Your trust and support mean the world to the Harper Acura team.

January 20, 2023

Harper is and always has been the best as in customer service, & every employee I’ve had the privilege of dealing with have always been courteous.. always with a smile. More

by KSSWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harper, Richard Tompa, R. Jay Prusik, Mike Phelps, Joe Hartley
Jan 23, 2023 -

Harper Acura responded

We appreciate the fabulous feedback! Your kind words will be shared with the entire team. Thank you for choosing Harper Acura!

Jan 25, 2023 -

KSSWER responded

Meant every word in my review. Thanks to everyone at Harper!

January 14, 2023

Amazing experience! Harper Acura has unmatched service in the area and is definitely my go to for now on when I service our Honda! Thank you guys again! More

by Ryan Daniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Clausell, Shannon Harper, Richard Tompa, R. Jay Prusik, Mike Phelps, Joe Hartley
Jan 16, 2023 -

Harper Acura responded

Ryan, thank you for the great review! We are happy to have earned your business and we hope to see you again at Harper Acura. Drive safely!

January 10, 2023

Had a great experience with Harper Acura . .The salesman was so nice Kody and didn’t pressure me at all.. I highly recommend Harper Acura.. and everyone that works there.. Thanks Kody More

by Painterfee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Tompa, R. Jay Prusik, Mike Phelps, Jarred Henson, Kody Thomas
Jan 10, 2023 -

Harper Acura responded

Thanks for this great review of Harper Acura. We are thrilled to hear that you had an excellent experience with Kody. He and the team appreciate your trust and business!

January 05, 2023

Professional, courteous and very efficient. They did what they said they would and Tim was a pleasure to work with. More

by Kdtrawick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Tim today
Jan 06, 2023 -

Harper Acura responded

We love seeing words like Professional and efficient used to describe the Harper Acura team! Thanks for giving a shout-out to Tim and leaving us a five-star review. Until next time!

December 31, 2022

Kody Thomas my Sales Rep was on top of everything and very knowledgeable about the car. We had been communicating beforehand and he knew exactly what I wanted. I have very high praise for him and would r More

by ganuts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Credit Manager, Kody Thomas
Jan 03, 2023 -

Harper Acura responded

Thank you for taking the time to recommend Kody and the Harper Acura team. We're so grateful to have earned your support and wish you many safe and happy miles. Take care!

November 04, 2022

Excellent service. Tim was curteous and helpful. Service completed on time. Will use them again.. More

by abdjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 07, 2022 -

Harper Acura responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tim. Drive safely, and we hope to see you back again down the road!

October 15, 2022

Excellent dealership from the parts dept( Mike) to service manager (Richard) always knowledgeable and willing to help More

by Haroldishman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tompa, Mike Phelps
Oct 17, 2022 -

Harper Acura responded

We're delighted that Mike and Richard could deliver such a seamless experience for you. Thanks for choosing Harper Acura!

...
6
...