Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harper Acura
Knoxville, TN
855 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 855 reviews
April 26, 2023
Excellent customer service. Knowledgeable, professional and trained service representatives. Friendly, accommodating support staff. Courtesy loaner vehicles are latest Acura Knowledgeable, professional and trained service representatives. Friendly, accommodating support staff. Courtesy loaner vehicles are latest Acura models. More
by jayf52
Employees Worked With
Service advisor Jim
April 22, 2023
Great vehicles, service, and staff! Location is convenient. Positive attitude of all concerned is very refeshing. Facility is clean with complimentary water and snacks available. Location is convenient. Positive attitude of all concerned is very refeshing. Facility is clean with complimentary water and snacks available. More
by Gracie
Employees Worked With
Jim, Richard Tompa
April 17, 2023
Went in for service without appointment, was given approximate wait and service time, timing was right on during a busy day. Staff professional and wait area was clean with tv and refreshments. approximate wait and service time, timing was right on during a busy day. Staff professional and wait area was clean with tv and refreshments. More
by David
Employees Worked With
Henry and Steve, Richard Tompa
April 14, 2023
They are very quick to respond to inquiries and very pleasant to deal with over the phone. We were unable to negotiate an acceptable price on the Acura MDX we were interested in so we never made it to t pleasant to deal with over the phone. We were unable to negotiate an acceptable price on the Acura MDX we were interested in so we never made it to their dealership. More
by novopump
Employees Worked With
Internet Sales
March 17, 2023
Best dealership ever. From service to problem solving to buying parts they can’t be beat. They are very friendly, helpful and can’t do enough for you. And they remember yo From service to problem solving to buying parts they can’t be beat. They are very friendly, helpful and can’t do enough for you. And they remember your name. More
by too_irish
Employees Worked With
Steve Matz, Richard Tompa, Mark Cauthen, Mike Phelps
February 14, 2023
This dealer's customer service is top notch. They are professional and courteous, plus they don't make me feel inadequate when I ask questions. Everyone is very friendly, too. I felt like my pre They are professional and courteous, plus they don't make me feel inadequate when I ask questions. Everyone is very friendly, too. I felt like my preventative maintenance appointment was fast and efficient. More
by SnapperT
Employees Worked With
Joe Hartley
January 20, 2023
Harper is and always has been the best as in customer service, & every employee I’ve had the privilege of dealing with have always been courteous.. always with a smile. service, & every employee I’ve had the privilege of dealing with have always been courteous.. always with a smile. More
by KSSWER
Employees Worked With
Shannon Harper, Richard Tompa, R. Jay Prusik, Mike Phelps, Joe Hartley
January 14, 2023
Amazing experience! Harper Acura has unmatched service in the area and is definitely my go to for now on when I service our Honda! Thank you guys again! Harper Acura has unmatched service in the area and is definitely my go to for now on when I service our Honda! Thank you guys again! More
by Ryan Daniels
Employees Worked With
Tim Clausell, Shannon Harper, Richard Tompa, R. Jay Prusik, Mike Phelps, Joe Hartley
