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Harper Acura

Knoxville, TN

5.0
855 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 855 reviews

September 07, 2023

Excellent customer service . Always fast and efficient. Everyone is so friendly and makes you feel welcome . More

by lbmifflin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Sep 08, 2023 -

Harper Acura responded

Thanks for the positive feedback! We're glad to know you had a great experience with our team at Harper Acura.

July 31, 2023

I have used Harper dealership for the last 18 years. Very courteous and professional services, including customer service. Service is always done accurately and I always leave with a clean,well serviced More

by jhm62547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Aug 02, 2023 -

Harper Acura responded

We're delighted to know that you've been with us for 18 years at Harper Acura! It's great to see your satisfaction with our service and customer care. Thanks so much for the recommendation, we appreciate it!

July 12, 2023

Best Acura dealer we've had in TN. Service staff were professional, courteous and efficient, esp service writer Stephen. They took excellent care of us and our MDX. More

by mikecarolmckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
Jul 13, 2023 -

Harper Acura responded

Thank you so much for the kind words, Mike! We're glad that Stephen and the rest of our service team at Harper Acura provided a positive visit and took excellent care of you and your MDX. Your satisfaction is important to us, and we look forward to seeing you next time!

July 11, 2023


I went to a car shopping at Harper Acura last Friday to look for a new vehicle. I was greeted by Jarred Henson, who made me feel comfortable at the showroom and he showed me around and guided me through More

by Alessandra Alves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel. , Jarred Henson
Jul 12, 2023 -

Harper Acura responded

Alessandra, thank you so much for your kind words and recommendation! We're glad that Jarred provided you with such a pleasant car-shopping experience at Harper Acura. Enjoy your new vehicle, and we look forward to assisting you again in the future!

June 28, 2023

You will never find a better place. Everyone deals with you on both a personal and professional level. They care for your car like it’s their own. If you call to schedule service and pe More

by Preach
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Tompa
Jun 28, 2023 -

Harper Acura responded

We are blushing! Thank you for sharing this glowing praise for the entire Harper Acura team and for giving Courtney and Richard a shout-out. It's an honor to work with fantastic customers like you — we look forward to your next visit!

June 24, 2023

Both my purchase and service experiences at Harper Acura have been excellent. Folks are nice, know their jobs, and are extremely customer focused. Definitely a change from my experiences at other dealership More

by nnmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in Service Dept. , Richard Tompa, Jarred Henson
Jun 26, 2023 -

Harper Acura responded

Thanks for the great review! We're glad to hear that you had such positive experiences with our team at Harper Acura. We pride ourselves on providing excellent customer service. If there's anything else we can assist you with, just let us know. Have a wonderful day!

June 15, 2023

Friendly and knowledgeable staff No pressure to buy a vehicle. Adam and Kody were great! More

by sidneyhaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Tipton, Kody Thomas
Jun 16, 2023 -

Harper Acura responded

We are glad to hear that Adam and Kody were great to work with, Sidney! Thank you for choosing Harper Acura.

June 14, 2023

Great customer service! He explained what needed to be done. Also gave an accurate quote. It ended up being a little less than the actual quote. They also take care of th More

by Tnbonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim , Richard Tompa
Jun 15, 2023 -

Harper Acura responded

We're elated that our team demonstrated our commitment to customer service with thorough communication, and that the price ended up being less than originally quoted! Safe travels, and thanks for choosing Harper Acura!

June 08, 2023

Routine service of my vehicle. Felt confident Before & After. Harper will become my regular service center for my 216 accurate MDX. More

by FDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 08, 2023 -

Harper Acura responded

We're thrilled to see that you'll be choosing our location as your new regular service center for your 2016 Acura MDX. Thank you for taking the time to review us and we look forward to seeing you in the future.

June 05, 2023

Katie was great! She was very professional and gave me all of the information and help I needed! More

by Makinley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie
Jun 05, 2023 -

Harper Acura responded

Thank you for the review! We appreciate the kind feedback about Katie and hope to see you again at Harper Acura!

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