Harper Acura
Knoxville, TN
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Excellent Service I was impressed when bringing in my recently purchased vehicle from Harper Acura for some warranty service items. I was quickly out with a loaner vehi I was impressed when bringing in my recently purchased vehicle from Harper Acura for some warranty service items. I was quickly out with a loaner vehicle and everything that was checked and tested was well explained when I picked up. Patrick advised me to call back if anything was needed to meet my expectations. The car wash was a definite bonus! I would recommend Harper for service alone. More
Great Experience! We have bought 3 new cars from Harper Acura and this last experience we had has been the best one yet. We will return for our next purchase. We have bought 3 new cars from Harper Acura and this last experience we had has been the best one yet. We will return for our next purchase. More
Have not used the service dept. yet I would give this dealership an excellent rating. The salesman knows his product very well. Was able to answer all my questions. Was very friendly. I would give this dealership an excellent rating. The salesman knows his product very well. Was able to answer all my questions. Was very friendly. More
Fantastic Service The service department at Harper Acura is incredible and has remained stellar for years! Richard and his staff are refreshingly consistent in providin The service department at Harper Acura is incredible and has remained stellar for years! Richard and his staff are refreshingly consistent in providing over the top service and amazing customer support. I highly recommend them for all of your vehicle service needs! More
Friendly and knowledgeable Harper Acura has been my auto service company for 15 years. They are friendly, dependable and efficient. Service on my cars has been excellent. Having Harper Acura has been my auto service company for 15 years. They are friendly, dependable and efficient. Service on my cars has been excellent. Having a loaner car is very convenient and the complimentary car wash is like icing on a cake! More
Always great service work with knowledgeable technicians. Steve ,Tony and Arlis are super to work with. We trust them to do what’s necessary to maintain our Acura’s. work with knowledgeable technicians. Steve ,Tony and Arlis are super to work with. We trust them to do what’s necessary to maintain our Acura’s. More
Pray then listen. After doing some research and reviews my wife and decided on the Acura MDX , after talking to my daughter-in-law I decided to go to Harpers . My daugh After doing some research and reviews my wife and decided on the Acura MDX , after talking to my daughter-in-law I decided to go to Harpers . My daughter-in-law told us how good the Harper family was to her Dad that worked for them years ago. More
Analysed and repaired problem well. Communication problem Harper Service did a great job diagnosing the problem of burning smell with drop in gas mileage. Took a day to get the right brake part - but the loa Harper Service did a great job diagnosing the problem of burning smell with drop in gas mileage. Took a day to get the right brake part - but the loaner car was great. Only negative was a response to my email (from out of the country) that continued to say they would respond but never did. I pointed out that a call would not work from almost 6,000 miles away and that they should use email to respond. They didn't until my son-in-law finally called them Harper needs to find a better way to manage their electronic communications. More
Great service, friendly staff, fair prices I bought my MDX about 2 years ago, certified pre-owned, and I was so impressed that I now don’t want anyone else working on this car. Appointments are I bought my MDX about 2 years ago, certified pre-owned, and I was so impressed that I now don’t want anyone else working on this car. Appointments are confirmed, loaner car always available, work is done right and on time. I definitely recommend Harper! More
Stellar Service Wow! The Acura service team did it again...fast, friendly, reliable service on my 2015 RDX. It is such a pleasure to work with these professionals. T Wow! The Acura service team did it again...fast, friendly, reliable service on my 2015 RDX. It is such a pleasure to work with these professionals. Thanks to all the Harper Team for making customer service your number one priority! More