Harper Acura

The Usual Experience My wife has a 2017 RDX which we love and have had for 2 years. Before that she has a TLX from Harper as well. I'm the one that sets up the service a My wife has a 2017 RDX which we love and have had for 2 years. Before that she has a TLX from Harper as well. I'm the one that sets up the service and I have never failed to be completely satisfied with the Harper experience. First class, everything has been right for 5 years and the car is washed by hand. Thank you guys for always taking care of our cars!! More

Nice experience I took my Acura MDX in for an oil change and a few over things to be checked out. The staff could not have been nicer. They put a filter in behind the I took my Acura MDX in for an oil change and a few over things to be checked out. The staff could not have been nicer. They put a filter in behind the glove box and forgot to reattach it. Went back the following day and it was taken care of. I was so appreciative. The guys were very apologetic. I'm a female on my own and have to rely on these people to help me out with my car. I always have a good experience when dealing with Harper Acura. More

New Car purchase The team at Harper Acura made the buying experience easy and enjoyable. From Adam on the Sales Team, to Cody in Finance. Additionally, their Service The team at Harper Acura made the buying experience easy and enjoyable. From Adam on the Sales Team, to Cody in Finance. Additionally, their Service Team and Department is unbelievable. More

Oil consumption test and repair I was notified by mail that our 2010 MDX was included in a possible oil consumption issue identified in the 3.7 litre engines. The test process was si I was notified by mail that our 2010 MDX was included in a possible oil consumption issue identified in the 3.7 litre engines. The test process was simple. Steve and Jeff did it right and communicated clearly each step of the way. At the end of the test I was told our MDX qualified for a rather involved service. A $4,000 job taking 2-3 days for zero cash. Just to be clear, Our beloved MDX has over 130,000 miles on the clock and Acura contacts us and says regardless of miles and age we will correct it. Well the very next week I had an appointment, my wife dropped her MDX off and she was given a brand new MDX as a loaner while hers was repaired. Two and a half days later I picked the old girl up. New Pistons and rings with fresh oil of course....ZERO DOLLARS! I own three Acura’s currently and I will never buy anything else and all will be from Harper. More

RDX 2019 Serviced Timely advice on air and cabin filters while getting oil change and tires rotated. Great waiting room with refreshments and television. Plus chance Timely advice on air and cabin filters while getting oil change and tires rotated. Great waiting room with refreshments and television. Plus chance to view new 2020 models. More

Extraordinary experience! It's hard to find an extraordinary customer experience in any establishment, especially for car service. You're going in for a problem and expect the It's hard to find an extraordinary customer experience in any establishment, especially for car service. You're going in for a problem and expect the worst without even having a conversation with anyone. Harper Acura defines what extraordinary experiences can be! I had a headlamp with water inside after purchasing the used car 2 days before. My husband warned me what to expect on the cost and I was not happy having a problem already with a used car purchase. But WOW! Harper Service department looked at the car and within 15 minutes told me the problem, how it would be fixed, and the car would be ready the next day - and the best news that they would repair at no charge since I had just purchased the car. And then it gets better, they offered a loaner car on the spot without me even asking or having to wait for a loaner to be returned. Harper has my service in the future - not just for servicing the Acura RDX I purchased but for future car leasing and car purchasing. Thank you Harper Acura, Robbi Stevens, and Arles Stinnett for an extraordinary experience!!!! More

Continued excellence servicing My Acura The crew from top to bottom continues to deliver five star service on my Acura . The service is fast accurate and detail oriented at a very fair cost The crew from top to bottom continues to deliver five star service on my Acura . The service is fast accurate and detail oriented at a very fair cost More

Express Oil Change I was in town for college move in & realized I would need an oil change before the 400 mile drive home. Harper Acura could not have been more courteou I was in town for college move in & realized I would need an oil change before the 400 mile drive home. Harper Acura could not have been more courteous or accommodating in getting my MDX serviced. So glad to know I have such a trusted option for any needs I may have when in town. More

Love my new RDX I recently purchased a new Acura RDX from Harper Acura. This was by far the best buying experience I have had. The process was handled professiona I recently purchased a new Acura RDX from Harper Acura. This was by far the best buying experience I have had. The process was handled professionally, and seamlessly. I have already spread the word to several friends as I showed off my new car. All the staff at the dealership are very courteous and go out of their way to provide quality customer service. More

Over and above expectations everytime We have been having our MDX serviced here since moving to Tennessee 3 years ago. Each and every visit exceeds our expectations. The level of service p We have been having our MDX serviced here since moving to Tennessee 3 years ago. Each and every visit exceeds our expectations. The level of service professionalism they display manages to improve on each visit. More