Harper Acura
Knoxville, TN
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Excellent Customer Service Harper Acura stands out among all other dealerships in my book. Both sales and service really do go above and beyond to address any and all concerns. Harper Acura stands out among all other dealerships in my book. Both sales and service really do go above and beyond to address any and all concerns. It's more than obvious that customer service is a top priority. I highly recommend Harper. More
Awesome Experience Professional and courteous staff. Easy to work with. I would recommend this dealership to anyone looking to buy a new or certified pre owned vehicle. Professional and courteous staff. Easy to work with. I would recommend this dealership to anyone looking to buy a new or certified pre owned vehicle. More
This was our first time buying a vehicle from Harper Acura. Ricky Loy was our salesperson and he was extremely knowledgeable and professional. He worked hard to get us the vehicle we wanted. In fact the Acura. Ricky Loy was our salesperson and he was extremely knowledgeable and professional. He worked hard to get us the vehicle we wanted. In fact the whole staff provided excellent customer service. I highly recommend the dealership. More
Recently I had a couple of issues with my 2009 MDX which has over 167,000 miles on it (I have really enjoyed driving this MDX). I actually stopped in unexpectedly due to a problem with my battery. Steve was has over 167,000 miles on it (I have really enjoyed driving this MDX). I actually stopped in unexpectedly due to a problem with my battery. Steve was very nice & helpful - after the problem was diagnosed, I was given a loaner to drive while they worked on my vehicle. Also, the mechanic did a great job diagnosing & fixing the problem. Thank you Harper Acura! More
Very professional and efficient I have really appreciate their attention to detail. They also are very customer friendly. I also did not feel that they were trying to "upsell" me o I have really appreciate their attention to detail. They also are very customer friendly. I also did not feel that they were trying to "upsell" me on items my car did not need. More
Great service as always We put a lot of miles on our 2010 MDX so I'm a frequent service visitor to Harper. Always great service. Steve and Arles are top-notch and the invisib We put a lot of miles on our 2010 MDX so I'm a frequent service visitor to Harper. Always great service. Steve and Arles are top-notch and the invisible service techs behind the curtain do a wonderful job. My wife handled our most recent service appointment and she enjoyed the service experience. More
Steve Did a wonderful job taking care of me for my recent service. This is my second Acura MDX and the service is always professional at Harper dealerships service. This is my second Acura MDX and the service is always professional at Harper dealerships More
First Class Service Dept. & Staff I have been servicing my Acuras at Harper for over 20 years. Their consistent quality work performed and great customer service is outstanding, and a I have been servicing my Acuras at Harper for over 20 years. Their consistent quality work performed and great customer service is outstanding, and always has been. All of their staff are top shelf. Keep up the excellent work! More
Car was serviced extremely quickly. Additional problem was diagnosed accurately. Car was cleaned extremely well and follow up was good. I am very satisfied with the service. was diagnosed accurately. Car was cleaned extremely well and follow up was good. I am very satisfied with the service. More
Super Service Thanks for a nice job always.............but I don’t want to write a book!....hope you have a Merry Christmas and a happy New Year!....you need to cha Thanks for a nice job always.............but I don’t want to write a book!....hope you have a Merry Christmas and a happy New Year!....you need to change this requirement if you want me to review again. More