Harper Acura

One of the Best! One of the best dealerships I have ever worked with. I have bought over a dozen cars, so I have plenty of experience with all types of dealerships. One of the best dealerships I have ever worked with. I have bought over a dozen cars, so I have plenty of experience with all types of dealerships. This one ranks in the top 3. Great customer service with non-pushy salesmen. Their waiting lobby is terrific with complimentary drinks, snacks and WiFi. I think their prices are very competitive and you will have a hard time finding a better deal/customer service combo. More

Great experience. I have a bent rim thanks to the awesome potholes in Knoxville, they worked hard to find a solution that will work for me. awesome potholes in Knoxville, they worked hard to find a solution that will work for me. More

Great Service Harper Acura's service department is second to none when it comes to customer service. By far the best service department I've dealt with. Thanks Harp Harper Acura's service department is second to none when it comes to customer service. By far the best service department I've dealt with. Thanks Harper Acura! More

Great walk-in service for our RDX, thorough and complete including the nail in the tire that hadn’t gone flat enough to set off pressure sensor. Thanks Jerry & Sue-Anne from Seymour including the nail in the tire that hadn’t gone flat enough to set off pressure sensor. Thanks Jerry & Sue-Anne from Seymour More

I love Harper Acura dealership! They have great customer service and I trust they will take care of me. Thank you for the last great oil change! service and I trust they will take care of me. Thank you for the last great oil change! More

Excellent service. Very courteous people.This is how a Excellent service. Very courteous people. This is how a business should be run!! They kept in touch with me and were very prompt. Would go there ag Excellent service. Very courteous people. This is how a business should be run!! They kept in touch with me and were very prompt. Would go there again. More

Exceptional Car Buying Experience Thank you to Ricky, Cody, and Harper Acura staff for the excellent experience during our trade-in for the 2020 RDX. Super happy with our vehicle and t Thank you to Ricky, Cody, and Harper Acura staff for the excellent experience during our trade-in for the 2020 RDX. Super happy with our vehicle and timeliness in completing the purchase. From the first moment, we were treated with outstanding customer service and timely communication. The ECP and ClearShield were scheduled faster than we anticipated, and upon pick up, Adam took the time to answer additional questions. Many thanks!! More

Excellent attentiveness - superior customer service ALL employees from the service area, sales area, reception area were very helpful and accommodating. To finish our deal, our salesman, Ed, came in on ALL employees from the service area, sales area, reception area were very helpful and accommodating. To finish our deal, our salesman, Ed, came in on his day off!! No buyer's remorse whatsoever! More

Superior Customer Service experience. I was in Knoxville for business for the day and my 2014 MDX posted an issue with my 12 Volt system. This problem could have resulted in car going dead while driving. for business for the day and my 2014 MDX posted an issue with my 12 Volt system. This problem could have resulted in car going dead while driving. I had limited time between appointments but Courtney said they would be able to fit me into the schedule. When I arrived 10 minutes later, I was greeted by Steven who immediately got my vehicle back to be analyzed. The service team was able to make the necessary repairs and have me on my way in one hour! I’m so thankful for the customer centric service and repairs I received. The Harper Acura Service team is first class! More

The BEST service as ALWAYS!Thank you Harper Acura for The BEST service as ALWAYS! Thank you Harper Acura for always providing top notch service. The service department always goes above and beyond to pro The BEST service as ALWAYS! Thank you Harper Acura for always providing top notch service. The service department always goes above and beyond to provide quality service. Always very friendly and helpful. More