Harper Acura
Knoxville, TN
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I recently took my ‘19 Acura TLX in for my second complimentary oil change and tire rotation, along with a warranty item, and received nothing less than outstanding customer service. Harper Acura has complimentary oil change and tire rotation, along with a warranty item, and received nothing less than outstanding customer service. Harper Acura has set the bar high for a stress free & totally accommodating service experience. Thank you. More
I can’t say enough about the care I received from my recent visit to the Acura Dealer in Knoxville. Everyone was friendly all greeting me and my dog while I waited. I had a nail in the tire which coul recent visit to the Acura Dealer in Knoxville. Everyone was friendly all greeting me and my dog while I waited. I had a nail in the tire which couldn’t be repaired. They were able to replace it and checked everything else as well! Thank you so much! More
Very good service, and good people. Very good customer service, no problems with the service, no surprises. Good people to deal with. Service/maintenance was explained very well. Servi Very good customer service, no problems with the service, no surprises. Good people to deal with. Service/maintenance was explained very well. Service Advisor was helpful. Service Manager has always taken good care of my vehicles. More
Very straightforward and professional employees at Harper. Sales advisor Ed Langston handled our experience in new ca purchase, and ensured the process went smoothly.the finance personnel were top not Harper. Sales advisor Ed Langston handled our experience in new ca purchase, and ensured the process went smoothly.the finance personnel were top notch and answered all of our questions. More
Excellent customer service...very professional in answering any questions in regards to my future maintenance. They also washed my vehicle in a timely manner and a fair price for services rendered. answering any questions in regards to my future maintenance. They also washed my vehicle in a timely manner and a fair price for services rendered. More
Service is always taken care of promptly. Service Managers do an awesome job to ensure of your issues and making sure to do return your vehicle to you in a timely manner. Managers do an awesome job to ensure of your issues and making sure to do return your vehicle to you in a timely manner. More
Excellent service I hit a pothole Monday night which blew out one of my tires. I had the tow truck drop off my car. It was repaired in one day (tire replaced, rim rep I hit a pothole Monday night which blew out one of my tires. I had the tow truck drop off my car. It was repaired in one day (tire replaced, rim repaired, and car alignment). Wonderful group of pro’s. More
Great service as always Drive a lot of miles so I am a frequent customer. I visit the dealership for routine oil change /tire rotation every other month. Always a friendly fa Drive a lot of miles so I am a frequent customer. I visit the dealership for routine oil change /tire rotation every other month. Always a friendly face, always prompt work done. Glad to have them! More
Excellent service I had a slow leak in one of my tires, and called Harper Acura to see if they could fix it. They said that they could, and that I could bring the car i I had a slow leak in one of my tires, and called Harper Acura to see if they could fix it. They said that they could, and that I could bring the car in immediately! So I did, and they fixed it in short order. Washed my car as well! Charge was $25 + tax! Amazing!! More