Harper Acura
Knoxville, TN
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Wonderful experience. Ed Langston went the extra mile by bringing me papers to sign at work because I couldn’t get into the dealership. Very highly recommend Ed and the rest of the Harper Team bringing me papers to sign at work because I couldn’t get into the dealership. Very highly recommend Ed and the rest of the Harper Team More
Great car buying experience Was very impressed with my salesman Ricky Loy. Earned my trust and made sure that I got the EXACT Vehicle that I wanted. Well prepared and thoroughl Was very impressed with my salesman Ricky Loy. Earned my trust and made sure that I got the EXACT Vehicle that I wanted. Well prepared and thoroughly understands the no nonsense approach to sell a vehicle. I will recommend HARPER ACURA to all my friends. More
I highly recommend this dealership and the service department at Harper Acura. They are top notch. Outstanding customer service that I have never experienced at any other dealership. department at Harper Acura. They are top notch. Outstanding customer service that I have never experienced at any other dealership. More
I had a nail in the tire, and wasn't sure the tire store I had it checked with was telling me the truth. Not only did the service rep explained clearly the situation, went out of his way to take good care o I had it checked with was telling me the truth. Not only did the service rep explained clearly the situation, went out of his way to take good care of me. This is not unusual, it is the it standard of excellence! Why only 4 stars, I rate God at 5 stars, all others can always strive for improvement. More
The folks at Harper are fantastic. They are the only ones that I trust working on my car. I have a 2009 TSX with 168000 miles on it and it runs great. Sales and service staff are the best. ones that I trust working on my car. I have a 2009 TSX with 168000 miles on it and it runs great. Sales and service staff are the best. More
What you need when it comes to cars and service I started buying cars from Harper in 1987. My 2005 Acura RL has 235,000 miles on it and runs great. Harper has always done my service and has always I started buying cars from Harper in 1987. My 2005 Acura RL has 235,000 miles on it and runs great. Harper has always done my service and has always made it right. The service is beyond expectation. I take my old Acura and also my new MDX to have them serviced only at Harper Acura. More
Excellent As usual Harper provides excellent service even in this pandemic time. Car was serviced and cleaned. Had differential serviced and second oil change d As usual Harper provides excellent service even in this pandemic time. Car was serviced and cleaned. Had differential serviced and second oil change done for 10,000 mile checkup. More
WOW, just WOW This is by far the best dealership I have ever had the pleasure to do business with . Not only was the salesman the most knowledgeable salesman I have This is by far the best dealership I have ever had the pleasure to do business with . Not only was the salesman the most knowledgeable salesman I have ever worked with, he was a very good looking man as well. He showed true concern for my happiness and went out of his way to make sure I got the right car for me. I also love the market based pricing, it help to make it a low stress buying experience. I will recommend Harper Acura to all my friends and family. More
Won't buy a new car anywhere else My first new car buying experience was exceptional. Ricky Loy was the sales agent I worked with and he did an excellent job communicating with me and My first new car buying experience was exceptional. Ricky Loy was the sales agent I worked with and he did an excellent job communicating with me and was prompt in feedback. Ricky is a laid back individual and doesn't pressure for the sale. Ricky is truthful and never makes you feel like he is hiding anything about the sale. He made me feel like a valued member of the Acura family. Cliff Cunningham is the General Sales Manager and he took the time out of his day to meet and talk with me and congratulate me on my first new car purchase. Just like Ricky, Cliff went above and beyond his duties and I know I will enjoy being at Harper Acura for years to come. In addition, the financial team(Cody Borden) at Harper Acura were honest and even got me a better interest rate the following day which he didn't have to do. More