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Harper Acura

Knoxville, TN

5.0
855 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 855 reviews

August 30, 2020

It was my first experience with Harper as we have a 2016 MDX. Took it there for service and Mr. Arles Stinnett, service advisor, was top notch. He explained every portion of the fix, no surprises, and wa More

by mjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles Stinnett
August 19, 2020

The service at Harper Acura has always been top notch. They really go out the way to help make the experience effortless. Thanks team Harper! More

by Tyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Matz
August 07, 2020

Epitomje of first class We have used Harper for almost 15 years for both sales and service, and they have never let us down. Just bought my 5th MDX from Harper. I continu More

by jadesmoke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Loy, Richard Tompa, Steve Fletcher, Arles Stinnett
July 31, 2020

My preferred dealership for the past 5 years. First class all the way around. Highly recommended. Staff very professional and helpful. Keep up the good work. More

by RDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 28, 2020

great buying experience A great company, a great team, and a fantastic automobile. The guys working in the garage were so courteous, and we were not even interfacing with th More

by JKESKRIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Langston
July 28, 2020

Acura Accessory installation Service was Excellent , Mr. Arles Stinnett was Outstanding to work with, and Mark Cauthen takes care of customers after the sale. No other words a More

by ELS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cauthen, Arles Stinnett
July 21, 2020

As always, friendly and professional service. Arles, my service advisor had my loaner car ready; kept me advised and had my car ready on time. More

by savingone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles Stinnett
July 16, 2020

Not to pleased with this appointment. They said a couple hours it took all day! Very dirty loaner car. Friendly staff though. Had service done before not this bad More

by Samler865
Recommend Dealer
Yes
Employees Worked With
Do not remember
July 16, 2020

Oil change and minor maintenance This was the first time I had a little difficulty with communicating with the service department. I had a new guy as my service rep and he did not kno More

by Preach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
July 13, 2020

The service department and employees very professional, quick to get the work done and made sure I was comfortable while waiting. Service Excellent as usual! More

by Steve and Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles and service
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