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Harper Acura

Knoxville, TN

5.0
855 Reviews

9739 Kingston Pike

Knoxville, TN

37922

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Showing 855 reviews

October 01, 2020

We just moved to Knoxville and needed a local MDX service relationship. Houston said thank you and no service was needed now but would set us in the customer system for online appointments and while waiting More

by Outdoors828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston, Bill, Alan
September 22, 2020

Great staff and excellent service. The waiting area is clean,comfortable and well stocked with snacks. The service staff is courteous with outstanding attention to detail. More

by uncledel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Hill
September 22, 2020

Our salesman was very knowledgeable and created a low pressure environment. The purchasing process was surprisingly quick and easy. I am Very pleased with the overall experience! More

by Perryhopkinsii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins
September 21, 2020

Great team, they always work hard to make you happy. Nice staff and clean building. I also got a free wash and vac. I will return for all my work. More

by Hondatech703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Perkins
September 15, 2020

Just took my MDX in for service. I just don't trust anyone else. Harper Acura never tries to up-sell me on more products or services. There is never any pressure. They always provide solid maintenance More

by Preach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston
September 12, 2020

I was very pleased with the service, the explanations and the friendly, courteous people. They went above and beyond what I expected. Will definitely go back. More

by Gkekeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Matz
September 08, 2020

Harper Acura is a top tier dealership with dedicated employees to help you accomplish your goal. I had my 2008 Acura RL in for standard service. All my concerns for the car were handled efficiently and More

by Sean G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Houston Hill
September 05, 2020

We have been purchasing the Acura MDX for over ten years and have always bought from Harper Acura. Excellent sales and service staff. Would highly recommend them to anyone More

by Trwheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Tipton
September 01, 2020

This is the second time we have brought our vehicle in for service and both times we were very impressed with their customer service and care. We will definitely bring our vehicle here in the future. Arle More

by Cassandra.smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arles Stinnett
August 31, 2020

Have been buying and taking our Acuras here for service for years. Outstanding service, very friendly, good at explaining what needs to be done and why. Fantastic dealership. More

by hansontipton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Matz
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