Harper Acura
Knoxville, TN
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We just moved to Knoxville and needed a local MDX service relationship. Houston said thank you and no service was needed now but would set us in the customer system for online appointments and while waiting relationship. Houston said thank you and no service was needed now but would set us in the customer system for online appointments and while waiting for a complimentary exterior, under hood and under vehicle and wash enjoyed the clean waiting area. Found what we were needing. More
Great staff and excellent service. The waiting area is clean,comfortable and well stocked with snacks. The service staff is courteous with outstanding attention to detail. clean,comfortable and well stocked with snacks. The service staff is courteous with outstanding attention to detail. More
Our salesman was very knowledgeable and created a low pressure environment. The purchasing process was surprisingly quick and easy. I am Very pleased with the overall experience! pressure environment. The purchasing process was surprisingly quick and easy. I am Very pleased with the overall experience! More
Great team, they always work hard to make you happy. Nice staff and clean building. I also got a free wash and vac. I will return for all my work. staff and clean building. I also got a free wash and vac. I will return for all my work. More
Just took my MDX in for service. I just don't trust anyone else. Harper Acura never tries to up-sell me on more products or services. There is never any pressure. They always provide solid maintenance anyone else. Harper Acura never tries to up-sell me on more products or services. There is never any pressure. They always provide solid maintenance and give me recommendations only when necessary. My service guy Houston was great as well! He delivered excellence on my time crunched day and kept his word on the deadline to the minute! I love Harper Acura! More
I was very pleased with the service, the explanations and the friendly, courteous people. They went above and beyond what I expected. Will definitely go back. the friendly, courteous people. They went above and beyond what I expected. Will definitely go back. More
Harper Acura is a top tier dealership with dedicated employees to help you accomplish your goal. I had my 2008 Acura RL in for standard service. All my concerns for the car were handled efficiently and employees to help you accomplish your goal. I had my 2008 Acura RL in for standard service. All my concerns for the car were handled efficiently and appropriately. I was presented all the findings and supportive data in order that I could make informed choices. I felt important as a customer and week taken care of while I was there. More
We have been purchasing the Acura MDX for over ten years and have always bought from Harper Acura. Excellent sales and service staff. Would highly recommend them to anyone and have always bought from Harper Acura. Excellent sales and service staff. Would highly recommend them to anyone More
This is the second time we have brought our vehicle in for service and both times we were very impressed with their customer service and care. We will definitely bring our vehicle here in the future. Arle for service and both times we were very impressed with their customer service and care. We will definitely bring our vehicle here in the future. Arles Stinnett was great to work with and made the process very smooth. More
Have been buying and taking our Acuras here for service for years. Outstanding service, very friendly, good at explaining what needs to be done and why. Fantastic dealership. for years. Outstanding service, very friendly, good at explaining what needs to be done and why. Fantastic dealership. More